Redditch (On-site Tuesday-Thursday)
£28-£30,000 Dependent On Experience (for 24 Hours)
Are you an experienced Employee Relations specialist or operational HR Manager who enjoys being hands‑on, part of a close team, and genuinely making a difference day‑to‑day? Our client are looking for a practical, people‑focused HR professional to join their small, collaborative team based in Redditch. This is a broad operational role supporting their Support Centre and branch network ideal for someone who enjoys doing the do, coaching managers, and being a trusted sounding board across the business. Experience within wholesale, distribution, or a multi‑site environment would be a distinct advantage.
About The Role
This is a varied and commercially focused HR/ER role where you’ll play a key part in supporting manager capability, employee relations, engagement and people processes. You’ll act as first‑line support to the HR Advisor and be one of the go‑to people for all things employee relations and operational HR.
Key Responsibilities
* Leading operational HR and employee relations activity across head office and branches
* Coaching managers through disciplinary, grievance, absence and performance processes
* Supporting and developing underperforming managers to improve capability and confidence
* Upskilling people managers through practical guidance, toolkits, and delivering workshops
* Overseeing recruitment delivery and ensuring a positive onboarding experience
* Managing HR systems, people data, policies and maintaining the company handbook
* Supporting people‑related projects and continuous improvement initiatives
About You
You’ll likely be an experienced ER Specialist or HR Manager.
* Have strong case‑management experience (essential)
* Confident advising managers at all levels in a pragmatic and commercially balanced way
* Comfortable in a fast‑paced, operational environment
* A natural coach who builds strong relationships and credibility quickly
* Organised, resilient and solutions‑focusedHappy working as part of a small, close‑knit team where collaboration matters
* CIPD qualification (or equivalent experience)
Why Join Them?
* A broad and varied operational HR role, with the opportunity to get stuck in with lots of different things (if desired!)
* The opportunity to shape manager capability and influence culture
* A supportive, collaborative team environment
* A business where HR is valued and trusted
If you enjoy rolling your sleeves up, building relationships, and delivering practical HR solutions that make a real impact they'd love to hear from you.
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