Go back Birmingham and Solihull Mental Health NHS Foundation Trust
Band 4 Personal Assistant - Specialty Services
The closing date is 14 December 2025
We are looking for an experienced PA to support the Clinical Nurse Manager and Matron within Specialty Services. The successful candidate will provide a pro‑active and organised approach to alleviating the administrative burden of the Clinical Nurse Manager and Matron.
Main duties of the job
To support the Clinical Nurse Manager/Matron in the maintenance and development of administrative services by providing a high level reliable and confidential personal assistant service. The primary purpose of the role is to alleviate the administrative workload of the management team within Specialty Services. The post holder will also proactively identify any areas of improvement and development of administrative and clerical support systems and procedures, consistent with a modern, professional mental health service.
To work with managers to ensure that all Key Performance Indicators are monitored, actively chasing any anomalies and correcting; collating statistics as required. To ensure that all information needs for the service area are robust and that data in inputted in an accurate and timely manner.
Diary management is a key part of the role, using relevant systems to ensure the Clinical Nurse Manager and Matron have well‑organised schedules and relevant papers in a timely manner. The ability to prioritise is a must as there will be pressure to complete several tasks with strict timescales. There will also be facilitating and minuting of meetings, preparation of reports, support with sickness absence management and the ability to follow up actions.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to peoples lives, join our team where our warm welcome is waiting for you.
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
* RSA II or Equivalent Typing Qualification
* NVQ III in Business Administration
* GCSE or equivalent in English
* Significant secretarial/administrative experience at a senior level
* Previous experience of using MS Office
* Experience of producing written reports/data
* Experience of minuting meetings
* Ability to prioritise own workload
* RSA III or Equivalent Typing Qualification
* Previous experience in a similar health or social care setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
£27,485 to £30,162 a year per annum, pro rata
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