Job Description
Posted Tuesday 26 August 2025 at 01:00
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app, and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one, and it starts with me - we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omnichannel business serving millions of customers… we're New Look.
Our purpose is always to inspire That New Look Feeling, and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed, and we work as one.
It's a busy and exciting time for the brand, and we’re on the hunt for a Deputy Manager to join our growing Newport team.
The Store:
As our Newport Deputy Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer-obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals. Our store is a destination for trendsetters seeking the latest fashion must-haves.
The Role:
In your shopping centre store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way!
You will be fully accountable for your store's performance, working alongside your Territory Leader and Visual Coach to identify opportunities impacting KPIs, customer service, team development, and overall sales – so that we are playing to win!
About you:
* You have previous large store management experience
* You have a track record of effectively leading and managing a team
* You identify yourself as a New Look brand adorer
* You have a history of delivering and exceeding KPIs and key objectives
* Commercial acumen
* Good understanding of P&L and compliance reporting
* Excellent communication and interpersonal skills
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritize development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks…
Benefits & Perks:
* Generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
* Access to hundreds of discounts from top retailers and gyms via our rewards platform Runway.
* Contributory private pension scheme to help you plan for retirement.
* Performance-related retail management bonus scheme.
* Family-friendly policies including enhanced maternity, paternity, and adoption leave, and shared parental leave.
* Cycle2Work scheme to promote eco-friendly commuting and savings.
* Life assurance policy from day one.
Please note – these benefits and perks are non-contractual and may be changed from time to time.
We care about you and the planet, and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do and are proud of our inclusive culture and talented team members who embrace our shared purpose, behaviors, and values.
We prioritize development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer; our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you to meet the needs of the role.
Please ensure your CV is in a simple format (e.g., Microsoft Word) when applying to ensure a smooth application process.
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