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Client:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Location:
Doncaster, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
04.06.2025
Expiry Date:
19.07.2025
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Job Description:
* Are you an exceptional 3rd line support engineer eager to get heavily involved with projects in a dynamic, growing team?
* Do you want to advance your career with cutting-edge technology within the MSP space?
* Are you looking to work in a company that values collaboration, offers flexibility, and invests in your professional development?
You will work with a fast-growing Managed Service Provider as a final point of technical escalation in their support team. The role involves BAU activities, projects, and offers clear progression opportunities. The company has a strong leadership team and fosters a family-like culture, valuing its employees.
Primary Responsibilities:
* Technologies: Experience with Azure, Office 365, Windows, Intune, Entra ID, Networking, Cybersecurity
* Incident Resolution: Resolve technical issues escalated from 2nd line support.
* Project Rollouts: Manage deployments such as Office 365 migrations.
* System Maintenance: Perform updates, troubleshoot network issues, and apply patches.
* User Support: Assist staff with hardware, software, or internet problems.
* Team Collaboration: Support the wider 3rd line team and contribute to larger projects.
* Documentation: Record issues, solutions, and system changes accurately.
We seek an impressive 3rd Line Support Engineer passionate about excelling in the MSP space with the latest technology.
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