We are looking for a passionate and service-oriented Travel Experience Specialist to join our remote team. In this role, you will focus on crafting memorable, high-quality travel experiences tailored to each client’s unique interests and preferences. From the first consultation to the final itinerary, your mission is to ensure every journey is seamless, personalized, and unforgettable.
If you love travel, enjoy working with people, and have an eye for detail, this is your chance to turn your passion into a rewarding remote career.
Key Responsibilities:
Experience Curation: Collaborate with clients to understand their ideal travel experiences — from relaxation to adventure, cultural exploration, and more.
Personalized Planning: Create thoughtful, customized itineraries that include flights, accommodations, tours, dining, and special touches.
Travel Coordination: Book all elements of the trip using supplier platforms and ensure every detail aligns with client expectations.
Client Support: Provide friendly, knowledgeable assistance before, during, and after travel. Be available to handle questions, updates, or unexpected issues.
Travel Enhancements: Recommend add-ons like excursions, upgrades, and travel insurance to enhance the overall experience.
Trend Awareness: Stay updated on current travel trends, destination news, and supplier promotions to deliver fresh, exciting options to clients.
Client Relationships: Build strong, lasting connections with clients that lead to repeat business, loyalty, and referrals.
Documentation & Records: Maintain accurate and organized records of bookings, invoices, preferences, and communications.
Qualifications:
* Previous experience in travel, customer service, or hospitality is a plus but not required.
* Strong attention to detail and a passion for providing excellent service.
* Excellent written and verbal communication skills.
* Tech-savvy and comfortable with online tools and booking systems.
* Self-motivated and able to work independently in a remote environment.
* Love for travel and creating meaningful experiences for others.
* Bilingual skills are a plus, but not required.
Perks & Benefits:
* 100% remote — work from home or anywhere in the world.
* Flexible schedule with full-time and part-time options.
* Access to exclusive travel discounts, perks, and training.
* Supportive team culture with mentorship and growth opportunities.
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