TITANIC HOTEL DEVELOPMENTS LIMITED is a renowned company headquartered at 50 Bedford Street, Belfast, United Kingdom. The organization is known for its commitment to delivering exceptional hospitality experiences. With a rich heritage behind its name, the company operates premier establishments that prioritize guest satisfaction. Its dedication to excellence makes it a preferred employer in the hospitality industry.
Role Description
This is a full-time on-site role for a Spa Receptionist located in Liverpool. The Spa Receptionist will handle front desk operations, greet clients, schedule appointments, manage bookings, and provide excellent customer service to ensure a welcoming and professional environment. The role will also include assisting with retail sales of spa products and maintaining a seamless guest experience in collaboration with the spa team.
Qualifications
* Strong Customer Service skills and a client-focused approach to ensure high-quality experiences for all guests.
* Knowledge or experience in Cosmetology, Skin Care, and Facials to provide informed guidance and support for visiting clients.
* Sales skills, including the ability to recommend and sell spa products and services effectively.
* Excellent communication and interpersonal skills.
* Professional demeanor and ability to work in a fast-paced environment.
* Previous experience in a spa, wellness, or hospitality environment is an advantage.
* Flexibility in scheduling, including weekends and holidays, to accommodate business needs.
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