A superb opportunity has arisen for a Sales Administrator, sitting within a global powerhouse in the construction industry. You'll play a vital role as the first point of contact for customers, ensuring every interaction is professional, supportive, and service-driven, while working hand-in-hand with the Head of Hire & Sales and a network of Branch Managers to achieve targets and exceed expectations. What’s in it for you? * Work hours: Monday to Friday, 8:30am to 4:30pm * Salary: £25,000 to £30,000 * Free car parking * 6% employer contribution to pension * Access to the benefits hub * 25 days holiday + 8 bank holidays * Holiday buy-back scheme Sales Administrator Responsibilities: * Act as the first point of contact for customers, handling all incoming queries professionally and effectively * Manage customer complaints by listening to concerns, working to resolve issues, or escalating when necessary * Liaise with customers to process orders accurately, confirming all details and coordinating with the materials department to ensure stock availability * Prepare and provide customer quotes, following up on outstanding queries to encourage repeat business and promote further sales * Carry out sales administration tasks, including raising delivery and return notes, updating the CRM with customer information and sales/order activity, and preparing transportation documentation * Gather and ana...