Introduction
Technology Sales at IBM is evolving its way of working to break beyond boundaries with
innovative approaches. Preferring to 'show' vs. 'tell' we're looking for recent graduates who want
to combine their technical interests and education with the people skills needed to prospect and
co-create with customers, partners, and colleagues on solutions to our clients' most complex
business challenges.
In a world where technology moves at speed, it's essential that we stay ahead of the curve to
provide tailored solutions that meet our clients' needs. It's not enough for us to have the technical
expertise, we need to be great with people - to empathize, understand, and collaborate on
technical solutions that will improve lives all over the world.
A Brand Technical Specialist role within IBM means you're providing clients with the heartbeat of
their digital enterprise. A subject matter expert on a solution that's secure, reliable, scalable,
sustainable, and can integrate with hybrid cloud and AI, you'll be co-creating with colleagues and
clients to deliver the engine that sits at the centre of their digital transformation's success.
IBM's comprehensive onboarding and industry leading learning culture will set you up for positive
impact and success, whilst ongoing development will continually advance your career. Our sales
environment is collaborative and experiential. Part of a team, you'll be surrounded by bright
minds – always willing to help and be helped– as you apply passion to work that will compel our
clients to invest in IBM's products and services
Your Role And Responsibilities
As a Brand Technical Specialist, you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's industry leading solutions will solve their problems whilst delivering value to their business.
Your primary responsibilities will include, but not be limited to:
Building Credibility and Trust: Through consultative methods at all levels, both internally and externally, to facilitate the closure of highly complex deals.
Developing Proposals: Build propositions for clients to grow their businesses by solving strategic and tactical business problems with IBM's proven technology solutions.
Delivering Proof of Concepts: Deliver proof of concepts and simplify complex technical subjects for client education.
Defining and Detailing IBM Solutions: Design feasible IBM solutions that complement and enhance clients' existing tech stacks.
Sales Prospecting: Apply IBM's sales methodology to identify new clients and opportunities for expansion with existing clients through multiple channels (email, phone, video creation, social media) - this includes a considerable amount of cold calling.
Supporting Teams for Sales Opportunities: Provide support to your team of Business Development and technical colleagues to identify and create up-/cross-sell opportunities within your assigned territory.
To Be Successful In This Role, You Will Need
Confidence to contact and engage potential new customers and deliver an elevated
experience.
Motivation to achieve sales, business objectives and high client satisfaction.
Aptitude to utilize selling technologies to network, engage clients, and identify new
business opportunities.
Embrace curiosity and a growth mindset.
You may work with any of the following technologies: Analytics, Artificial Intelligence, Automation, Cloud, Security, Sustainability, or Systems Hardware.
Readiness to travel up to 20% annually.
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
Technical Education: B.S. or M.S. in Computer Science, Data Science, Engineering,
Information Systems, or equivalent technical experience.
Client Focused: Asks open-ended questions and understands needs to address business
challenges.
Tech Savvy: Conversant about technology, latest industry trends and how it is being
applied to address business challenges.
Team Player: Demonstrates team collaboration and can navigate different
communication styles.
Excellent Communication Skills: Possess verbal, written, and interpersonal skills that
are engaging, compelling and influential.
Self-Starter: Motivated to work with clients and can lead projects independently
Preferred Technical And Professional Experience
Programming coursework or experience a plus.
Prior work experience in client sales or service