Communications and Engagement Assistant – London Borough of Sutton
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About The Borough
The London Borough of Sutton is situated less than 30 minutes by train from Central London with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award‑winning parks and open spaces, low crime rates, affordable housing and great schools. Sutton has high levels of resident engagement and satisfaction, providing quality services and success in addressing its financial challenges whilst involving residents in key issues and high‑street changes. Sutton is continuously investing in the health, wellbeing and education of its residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. It is home to the Royal Marsden Hospital and the Institute of Cancer Research and will be the world’s leading life‑science district specialising in cancer research and treatment, creating around 13,000 jobs and contributing £1.2 bn to the UK economy each year.
About The Role And Our Ideal Candidate
* Using digital and social media to attract and engage residents
* Going to events across Sutton and interviewing people to create content for different audiences
* Analyzing audience responses to different content
* Scheduling content across our digital channels
* Designing materials that are shown across Sutton
* Responding to media enquiries and speaking to the media to tell our local stories
We’re looking for someone who is interested in developing their communications skills. Training and support will be provided, but a positive attitude, willingness to learn and the ability to capture content across the borough at least two days a week are most important.
About Us
This junior role within Sutton Council’s Communications, Engagement and Public Affairs Team will give you the knowledge and skills needed to begin an exciting career in communications. You’ll play an important role in our busy and supportive team, helping to ensure the Council speaks with one voice, seeks out and listens to all opinions and concerns of local residents, businesses and partners, delivers on its commitments and responds honestly. This is a great opportunity to gain first‑hand experience in a wide range of communication skills, including campaigns, marketing, internal communications, digital communications, consultation, engagement and participation, media relations, leadership office and public affairs.
Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working, so putting your ideas across however big or small will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
Benefits
* A generous annual leave entitlement of 26‑31 days plus bank holidays (pro‑rata if part‑time working hours apply) depending on service and grade
* Enhanced maternity, paternity, shared parental, adoption and dependents leave
* Two volunteering days per year
* Flexible working – Smarter Working Scheme (dependent on the role)
* Adjustable and agile working arrangements using Google Chromebooks
* Learning and development portal offering a range of courses
* Discounts on a range of local shops, restaurants, gyms and leisure centres
* Interest‑free season ticket loans
* Local Government Pension Scheme
* Bicycle loan facilities and cycle‑to‑work scheme
* Zip car scheme
* Confidential health & wellbeing and counselling support
Application Process
Apply online outlining the skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined above when completing your application and ensure your CV details have been uploaded correctly in the relevant sections.
We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate to boost our productivity and streamline the delivery of Council services. However, we reserve the right to reject applications when it is apparent that AI‑generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and seek individuals who can clearly demonstrate their own skills, experience and motivation for the role they are applying for and who embrace and demonstrate our PRIDE values. Transparency is a core value and will be demonstrated during the application process and further tested at interview and selection stages for those who progress forward. The closing date is given as a guide. We reserve the right to close the vacancy once a sufficient number of applications has been received; it is strongly advised that you submit your application as soon as possible to avoid disappointment.
We are proud to be a diverse and welcoming borough. We celebrate and respect differences and appreciate the value of a diverse workforce, therefore we welcome applications from under‑represented groups. We offer a range of family‑friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks that help drive our diversity agenda. We are a disability‑confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer, all employees receive the London Living Wage regardless of contract type.
The UK operates a points‑based immigration system that affects EU and non‑EU workers and sponsorship requirements. Please check the GOV.UK website for right‑to‑work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations; we cannot guarantee sponsorship for all roles and will evaluate requests on a case‑by‑case basis.
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