Reporting to: Technology Change Director
We are seeking a dynamic and experienced ‘Associate Director - Projects Delivery’ to lead and scale our technology project delivery team. This role is pivotal in driving high-performance delivery teams and ensuring delivery excellence across technology initiatives. You will be responsible for overseeing the end-to-end project delivery lifecycle of key strategic projects, ensuring governance, and through direct line management, continuously improving delivery performance across a small team of project managers.
You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across technology projects. With direct line management responsibility for an existing team of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec.
These are exciting times across the group, significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey.
At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions.
1. Manage and deliver high-impact, multi-jurisdictional, complex, transformational projects and Technology workstreams in a fast-paced scaling environment, from discovery through to delivery and successful transition and adoption in line with the agreed delivery framework
2. Involves people in the process of contributing or shaping change plans – creates a coherent working change vision which enables people to see clearly in their own minds where the change will take them
3. Own the projects delivery roadmap and ensure timely, high-quality execution of technology projects and programs
4. Monitor and report on delivery KPIs, ensuring continuous improvement in methodology, governance, quality, and customer satisfaction
5. Planning and managing resources and ensure that projects are staffed with the appropriate skills and experience, from both in-house and vender-supplied near-shore teams
6. Estimation and forecasting of cost to deliver outcomes, informing project, programme, and departmental budgets
Performance & Governance: “Set out our project delivery governance & frameworks, embed strong delivery principles and practices across teams, promoting a mindset of flexibility, transparency, and high performing delivery
7. Define and implement best practices, frameworks, and standards for project delivery management
8. Collaborate with Product, Engineering, and Business stakeholders to ensure alignment and shared ownership of outcomes
9. Establish and maintain robust governance structures to ensure compliance, risk management, and stakeholder visibility
10. Lead regular delivery reviews, retrospectives, and performance assessments
11. Ensure alignment with enterprise architecture, security, and compliance standards, particularly those relevant to the finance industry
12. Stay up to date on the latest trends and best practices in project delivery and agile methodologies, seeking innovative ways to leverage technology, automation and AI
13. Development and presentation of Business Cases to socialise the benefits and secure funding
Strategic Leadership: “The ability to simplify complexity and develop a clear delivery strategy”
14. Helps to drive the Big Picture forward to the ground level – interpret the reality of how the vision is likely to be enacted
15. Can establish an operational strategy which is aligned to the Big Picture
16. Displays a strong empathy with the clients and stakeholder - voices their needs, reactions and concerns to the organisation
17. Is vigilant in terms of understanding external trends, regulatory and economic factors along with technological changes which are likely to impact on – imports this understanding to counteract complacency
18. Garners support and challenges when appropriate to secure results
People Leadership: “Builds a shared vision around the Big Picture which fosters commitment and investment of people”
19. Inspire individuals intellectually and emotionally – impact of style is to create followership. Has the persona to connect with people at all levels of the organisation
20. Takes the time and energy to engage with people at the ground level, in a personally relevant way
21. Lead, mentor, and grow cross-functional delivery teams, fostering a culture of collaboration, accountability, and continuous improvement
22. Build and maintain a high-performing team structure aligned with business goals and delivery needs
23. Champion professional development and succession planning within the delivery organization
24. Inspire and motivate teams to achieve excellence in delivery and innovation
25. Can attract, recruit and develop and maintain high calibre people
26. Creates empowered teams, with strong ethos and drive, at all levels of Aztec
27. Constantly provides purpose and meaning to individuals by linking their contributions to the Big Picture
28. Encourages people to take responsibility for generating results and taking corrective action – particularly in respect of client issues
Essentials Skills and Experience:
29. 15+ years of proven experience in a senior technology delivery leadership role, ideally in a complex, fast-paced environment within the finance industry
30. 15+ years of demonstrable experience in delivering complex projects and programs on time, within budget, and to the required quality standards
31. 10+ years’ experience managing teams, with direct line management experience you excel in driving performance and career development
32. Strong vendor management, working with global system integrators, system vendors and other delivery partners to create a successful ecosystem to delivery success
33. Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational
34. Deep understanding of delivery metrics, governance frameworks, and performance management
35. Experience with tools such as Jira, Confluence, Azure DevOps, or similar
Personal Profile
36. Commitment to ‘get things done’, ‘done well’ and ‘done on time’, successful candidate will have an evident "can-do" attitude
37. Strong attention to detail, while being able to look at the big picture, adheres to high quality standards, checks information quality
38. Delivering results remains calm, effective, and positive even when under pressure; takes ownership for delivering outcomes and is highlight pragmatic and action orientated
39. Organised and discipline, able to effectively deal with changing priorities or obstacles and to provide alternative options or solutions
40. Resilience - to cope with changing priorities or obstacles against tight timescales
41. Identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and action-oriented manner; whilst being able to identify and manages risk
42. Influencing and relationship building; proactively builds productive, open and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes
43. Acts in the organisation’s best interests
44. Capacity to spot issues and distil the important from the unimportant
45. Clear and grounded set of values that align to the Aztec’s Values
46. Values the flexible and work life balance agenda
We will provide the training, both in house for relevant technical knowledge and professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.