Purpose of the role
Reporting to the Head of IT, this role assists with the development and maintenance of the IT applications for Phoebe Philo Ltd, ensuring that the applications are user-friendly, effective, cost-efficient, secure, and compliant.
Responsibilities
1. Collaborate with all departments to understand their requirements and implement supporting technology, including:
2. Optimize the front-end ecommerce stack with the digital team for resilience, security, and compliance.
3. Enhance Airtable solutions with product development and other teams to support the company's design and development processes.
4. Work with the finance team to optimize systems for accounting, reporting, accounts payable, online payments, VAT, and payroll, ensuring resilience, security, and compliance.
5. Coordinate with logistics to ensure systems for carrier management, shipping labels, and returns are effective.
6. Assist with systems for collecting and tracking sustainability data.
7. Ensure system integrations, including middleware, are optimized and secure.
8. Develop relationships with partners and contractors to support technology requirements.
9. Provide guidance and training to teams to maximize system usage.
10. Maintain operational reliability, security, and compliance of technology services and applications.
11. Ensure all technology processes comply with relevant laws and regulations, e.g., GDPR.
12. Drive collaboration for smooth technology rollouts.
Qualifications, Skills, and Experience
* Degree in Computer Science or demonstrable experience.
* 3-5 years of experience in technology roles within fashion, especially e-commerce and product support, preferably in luxury fashion.
* Experience in start-up/scale-up environments, demonstrating the ability to evolve technology stacks during growth stages.
* Knowledge of current and emerging technologies, application development, and relevant suppliers/partners.
* Experience with systems like Shopify, Hubspot, Powerfront, Avalara, Global-E, JOOR, Brightpearl, Airtable, Microsoft Business Central, Concur, SDI, and low-code platforms like MAKE.
* Ability to lead technology projects aligned with business objectives.
* Strong problem-solving, decision-making, communication, and stakeholder management skills.
* Ability to work under tight deadlines in a fast-paced environment.
* Leadership and interpersonal skills to build trust and credibility.
#J-18808-Ljbffr