Technology Services Director UK and Ireland
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Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
Job Description
As part of our wider collaboration and growth initiatives, we are currently seeking to appoint an individual to the role of Technology Services Director UK and Ireland. Reporting directly to and working closely with the Head of Streets and Technology and the Market Director - Technology, you will be a key member of the Streets and Technology senior leadership team for the UK and Ireland (UK&I) Business Unit.
Your remit will span our core service areas:
* Street Lighting
* Traffic Signals
* Intelligent Transport Systems (ITS)
* Connected Vehicles
* Transportation Digital Services
In this role, you will lead and manage the Technology Operating Unit, focusing on operational delivery, project and resource management, workload pipeline, people management and staff engagement. This is an exciting opportunity to contribute to our focus on people, clients, technical excellence, and quality. Your exceptional leadership skills will be instrumental in guiding innovation and delivering a better world.
Key Responsibilities
* Lead by example by visibly driving our Safety, Health & Environmental (SH&E) culture, ensuring effective implementation of AECOM SH&E policies and procedures throughout the region, and achieving the SH&E core value metrics.
* Accountable for the Operating Unit’s performance versus the Financial Year plan and outlook – key performance metrics include Net Service Revenue, Book to Burn, Gross Margin %, Cost Utilisation %, FTEs, Enterprise Capability plan, Controllable Overheads, Day Sales Outstanding, Data Quality Index and employee attrition.
* Ensure the accuracy of the contracted pipeline revenues for the Operating Unit by maintaining complete and accurate project and financial systems and processes.
* Ensure the Operating Unit has the right resource management processes, collaborating across units and with Enterprise Capability, project managers and technical experts to provide predictable workload forecasts and allocate resources effectively to optimise project and business performance.
* Maintain a culture where AECOM is recognised as a great place to work by upholding and communicating AECOM’s values (including wider Social values), championing equity, diversity and inclusion, and promoting employee engagement, career development and succession pathways.
* Work alongside the Market Director - Technology to support client development and growth opportunities through mining existing contracts, winning new business and optimising return on client account management.
* Identify and attract new talent and support recruitment and retention initiatives within the Operating Unit.
* Apply AECOM governance to all of the Operating Unit’s Go/No Go Processes in accordance with our delegated powers.
* Drive effective change and continuous improvement to increase efficiency, profitability and operational quality within and across the Operating Unit and its Projects and Programmes.
* Drive project delivery and commercial excellence, ensuring projects are completed on time, on budget, to the right quality and to the clients’ satisfaction.
* Ensure compliance with all AECOM policies and procedures and uphold our core values.
* To effectively undertake the above responsibilities we anticipate up to 2-3 days per week would be required, with the remainder spent on technical projects.
Inclusive Leadership
* Demonstrated dedication to fostering a culture of respect, diversity and inclusion.
* Proven ability to build and retain a diverse and inclusive workforce while nurturing talent development, mentoring and coaching.
Perks and Benefits
Enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work‑life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days.
Qualifications
* A track record of achieving/exceeding financial KPIs and driving business growth.
* Effective communication, interpersonal, presentation and negotiation skills.
* Flexible and proactive approach and ability to adapt to changing circumstances.
* Experience in leading teams to deliver project outcomes across a wide range of sectors and travel modes from policy and strategy development through appraisal and feasibility to evaluation.
* Demonstrated success in implementing change programs and managing data‑driven performance improvements.
* Demonstrable expertise in transport technology procurement and advisory, design/specification or operations.
Preferred Qualifications
* Membership of a recognised professional body in an appropriate discipline.
* Master’s or Bachelor’s Degree in an appropriate discipline.
The role can be based out of any UK&I office. Please specify which office you are applying for as part of your application. Closing date: 5th January 2026.
Additional Information
Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more. For further information about the role, reach out to the recruiter on LinkedIn, Siobhan Osborne.
We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at ReasonableAccommodations@aecom.com.
At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you!
About AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to programme and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, a remote location, or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well‑being programs to meet the diverse needs of employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry‑leading technology and thinking, transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address ReasonableAccommodations@aecom.com if you would like to apply through the Disability Confident Interview Scheme.
All your information will be kept confidential according to EEO guidelines.
Job Details
* ReqID: J10141230
* Business Line: Transportation
* Business Group: DCS
* Strategic Business Unit: Europe & India
* Career Area: Engineering
* Work Location Model: Hybrid
* Seniority level: Director
* Employment type: Full‑time
* Job function: Information Technology
* Industries: Architecture and Planning, Civil Engineering, and Construction
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