Job title: Casualty Claims Handler
Salary: £32,000
Location: Glasgow
PURPOSE OF ROLE
We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service.
RESPONSIBILITIES
Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000
Identify and handle customer complaints effectively
Negotiate settlement of claims and ensure high levels of customer care
Engage with internal partners and clients to ensure fair and robust investigation of claim cases
Participate in audits when required
QUALIFICATIONS
Previous claim handling experience
Experience in the financial services or insurance sector preferred
Experience dealing with Casualty Claims is advantageous
Proficiency in Microsoft Office applications
EXPERIENCE
Proven work experience in a customer-facing environment
Experience working in a commercial insurance claims environment is advantageous
SKILLS
Excellent customer service skills
Strong written and verbal communication skills
Ability to acquire new IT skills
DAY-TO-DAY
Handling a portfolio of up to 350 casualty claims
Dealing with policyholders and brokers
Attending review meetings
Providing a professional claims service at all times
If you have the relevant experience or know someone that does please contact us now on 07458 162 859 or email us at
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