Details
Reference number
427376
Salary
£33,015 - £40,110
National: £33,015 - £35,655 London: £37,150 - £40,110 (pro rata for part-time working)
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Higher Executive Officer
Contract type
Fixed term
Loan
Length of employment
24 months
Business area
DSIT - Digital, Technologies and Telecoms - Cyber Security & Digital Identity
Type of role
Operational Delivery
Policy
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
1
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Birmingham, Cardiff, Darlington, Edinburgh, London, Salford
About the job
Job summary
DSIT
At DSIT we're all about improving people's lives by maximising the potential of science & technology.
We accelerate innovation, investment and productivity through world-class science, research and development.
We use technology for good by ensuring new and existing technologies are safely developed and deployed across the UK, with the benefits more widely shared.
We are driving forward a modern digital government which gives citizens a more satisfying experience and their time back.
We do all this to enable the Government's 5 national missions: kickstarting economic growth, making Britain a clean energy superpower, taking back our streets, breaking down barriers to opportunity and building an NHS fit for the future.
Above all, we focus on improving people's lives. Whether it's researching new treatments for disease, developing better batteries, reducing burdens through better public services, keeping children safe online, and much more, outcomes for citizens are at the heart of what we do.
Our Inclusive Environment
We offer flexible working benefits, employee well-being support and a great pension. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Find Out More
We regularly run events where you can find out more about the department and tips for the application and interview process. You can sign up for upcoming events here:
You can also follow our LinkedIn Page:
Job description
Digital identities will make it possible for people to prove things about themselves in a secure and trusted way without showing paper documents. Done right, they will be a vital building block for the economy of the future and unlock hundreds of millions of pounds of economic growth in the UK economy.
The Office for Digital Identities and Attributes (OfDIA) in the Department for Science, Innovation and Technology (DSIT) is enabling the widespread use of digital identities across the UK economy by creating a framework of standards and governance, underpinned by legislation, that will enable digital identities to be trusted in the UK.
To date, we have created the UK digital identity and attributes trust framework to show service providers and UK businesses what a good quality digital identity looks like, and we have created a certification process to enable service providers to be independently assessed as meeting the rules in the trust framework. Our team (OfDIA) is responsible for maintaining this trust framework and certification scheme.
We also maintain a register of trusted services providers (DVS register) in the UK market and issue them with a government trust mark. The post holder will support this team in maintaining the DVS register in line with statutory obligations. This includes managing applications to join the register, and deciding when and how the statutory powers and duties are used to add or remove providers from the register. In this role you will also support the team in issuing and revoking authorisation to use the UK CertifID trust mark – the quality mark awarded to services on the register.
You will be required to support engagement with the trust framework and certification teams in OfDIA to ensure that changes to policy are reflected in enforcement and application processes and with lawyers to ensure that intellectual property and statutory protections for the mark are established, maintained and enforced.
You will also be required to support the continuous improvement of the application process; working with the digital delivery team to develop application processes that are effective, efficient and user-focused and will act as a first-point-of-contact with service providers; supporting queries about applications, trust mark use and compliance with trust framework and scheme rules.
We are seeking a detail-oriented, analytical and critical thinker with strong knowledge and information management skills to join our DVS registration team. This an operational policy role with a primary focus on casework.
You will be part of a small team of comprising of an SEO and another HEO. You will join a friendly, diverse, and multi-functional team of 40+ people.
Person specification
Key responsibilities
In this role you will:
Manage the day-to-day operation of the DVS register; ensuring applications are reviewed accurately and at pace; the register is maintained and continuously accurate, ensuring operational and legislative requirements are followed; be responsible for knowledge and information management in relation to the register.
Support the issuance and revocation of government trust marks; ensuring providers and other organisations adhere to established guidance and rules for the use of the mark and wider claims about certification.
Support the continuous improvement of the digital service that underpins the DVS register.
Support in responding to questions from certified services about their registration, certification, trust marked or trust framework compliance.
Essential criteria
Making effective decisions - you have strong attention to detail and critical thinking skills, you can take well-evidenced decisions based on a range of evidence.
Delivering at pace - you can demonstrate sound judgement under-pressure and can deliver high quality work to challenging timelines.
Seeing the big picture - you understand the wider impacts of your decision making and work. You can take the initiative to resolve issues, but can demonstrate the ability to know when to escalate.
Managing a quality service - you are responsive to feedback from stakeholders, you can demonstrate commitment to delivering high quality outcomes for stakeholders.
Desirable criteria
An interest in or understanding of digital identity policy.
Support commercial and contract management activities relevant to this part of the programme.
Behaviours
We'll assess you against these behaviours during the selection process:
* Making Effective Decisions
* Delivering at Pace
* Seeing the Big Picture
* Managing a Quality Service
Benefits
Alongside your salary of £33,015, Department for Science, Innovation & Technology contributes £9,564 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
The Department for Science, Innovation and Technology offers a competitive mix of benefits including:
* A culture of flexible working, such as job sharing, homeworking and compressed hours.
* Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.
* A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
* An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.
* Access to a range of retail, travel and lifestyle employee discounts.
Office attendance
The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home-based location for 40-60% of the time over the accounting period.
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability and Experience.
After submission of the first stage of your application you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the final stage of the application.
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 21/09/2025. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.
As part of the application process, you will be asked to complete a CV and personal statement.
Further details around what this will entail are listed on the application form.
Please use your personal statement (in no more than 750 words) to explain your suitability for the role in relation to the essential criteria requirements listed.
Applications will be sifted on CV and personal statement.
In the event of a large number of applicants, applications will be sifted on the personal statement.
Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
The interview will consist of behaviour and strength-based questions.
To help you to prepare for your interview, for this campaign behaviour questions will be shared in advance of interview if you are successful at sift stage. These questions should be treated as confidential and should not be shared.
The interview panel may ask you other questions which will not be shared with you in advance, including any follow-up questions, and other elements listed in the job advert, for example, experience, abilities, strengths. The panel will be looking for examples of your own work, experience, and ability so do try and avoid using AI written answers without any human oversight.
Sift and interview dates
Sift and interview dates to be confirmed.
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Further Information
Reasonable Adjustment
We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.
Information about the Disability Confident Scheme (DCS) and some examples of adjustments that we offer to disabled candidates and candidates with long-term health conditions during our recruitment process can be found in our DSIT Candidate Guidance. A DSIT Plain Text Version of the guidance is also available.
We encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants' section.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If successful and transferring from another Government Department a criminal record check may be carried out.
New entrants are expected to join on the minimum of the pay band.
A location-based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Any move to the Department for Science, Innovation and Technology from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
DSIT does not normally offer full home working (i.e., working at home); but we do offer a variety of flexible working options (including occasionally working from home).
DSIT cannot offer Visa sponsorship to candidates through this campaign.
DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on and ask to speak to the operations manager in confidence, or email
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : Rebecca Mulvany
* Email :
Recruitment team
* Email :
Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints.