Join to apply for the Halls Service Supervisor Grade 4 role at University of Liverpool
We are looking for a motivated and hands‑on Halls Service Supervisor to join our team, leading the domestic operations across our student accommodation sites. In this vital role, you’ll oversee the Domestic Assistants and Hall Assistants, ensuring our residences are maintained to the highest standards of cleanliness, safety, and service.
Key Responsibilities
* Provide first‑line management and day‑to‑day supervision of domestic staff, ensuring all cleaning and housekeeping tasks are completed in kitchens, bedrooms, and communal areas.
* Identify training needs, support team development, monitor performance and manage absence, annual leave, and lieu time.
* Organise staff schedules, oversee work patterns, and ensure tasks are completed to the expected standards.
* Ensure compliance with COSHH regulations, risk assessments, safe systems of work, and manual handling requirements.
* Oversee accurate stock control and ordering, maintain up‑to‑date staff and operational records, and ensure documentation and reporting processes are followed.
* Monitor and report maintenance requirements, liaising with colleagues to resolve issues promptly.
* Take ownership of complaints and queries, ensuring they are handled efficiently and resolved satisfactorily.
Hours & Additional Information
35 hours per week, Monday to Friday, 8:00 am–4:00 pm. Flexibility is required to support key events such as student arrivals and end‑of‑term clearances, which may include occasional weekend work.
Commitment to Diversity
The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.
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