Overview
The Surveying Services team sits within the Property & Asset Management department. The team are responsible for managing the property estate for their clients, with a focus on delivering industry leading management of their client’s properties, contributing to the Centre of Excellence and maintaining strong relationships with each client.
This is an exciting role for anyone who has extensive experience in property management acting as a client lead or looking to step up into that role. The Central London Surveying Services team manages a wide range of assets for a variety of client sizes, with an expertise in central London offices and commercial estates.
Responsibilities
* Ensuring consistent, high quality service delivery across all areas for the Clients where you hold responsibility
* Oversee the transition of client/properties in and out of JLL Property Management
* Responsible for preparing data for financial reporting
* Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales.
* Ensure tight financial management of rents, service charges and insurance premiums ensuring all management and ad-hoc fee invoices are raised in accordance with contracts and paid promptly
* Manage performance of third-party suppliers, (agents, solicitors, contractors, etc.) ensuring agreed costs/timescales are adhered to.
* Review and approve service charge budgets in accordance with RICS guidelines
* Review service charge cash flow and budget regularly
* Approve service charge reconciliations in accordance with RICS guidelines
* Identify and progress opportunities for cross selling activities to the wider JLL teams
* Explore and keep up to date with new ideas and initiatives in the market and keep abreast of what our competitors are doing
* Actively seek out opportunities for providing added value initiatives for the client.
* Have a good understanding of market conditions and surrounding opportunities and threats so that we can keep our clients well informed
* Develop and contribute to steering groups such as the Office and Industrial Boards within management services
* Identifying and actioning any asset management opportunities
* Leading Client meetings where directly responsible
* Building strong working relationships with existing clients
* Managing and supporting direct reports within the team
* Mentoring individuals across the business
Knowledge & Experience
* High attention to detail, well organised and a good initiative level
* A team Player in a fast-moving dynamic team
* Show the ability to cross sell other services within JLL
* Be adaptable and above all keen and enthusiastic
* A desire to progress and generate new business
* Ability to build and maintain effective relationships both internal and external to JLL, including with clients
* Forward thinking and proactive
* Can supervise and develop team members
* Excellent presentation skills
Seniority level
* Associate
Employment type
* Full-time
Job function
* Management and Manufacturing
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