PRINCIPAL RESPONSIBILITIES Here at Latus we have ambitious growth and strategic plans to grow our business over the next year. With this in mind, we are looking to grow our teams and require like minded and professional people to support our journey The job holder will be responsible for the Credit Control function of the trading entities of the Latus Group of Companies. They will be required to manage the Debtors Ledger, initiate and deliver credit control functions and processes to realise and collect as much of the debtor balance as quickly as possible within the expected timeframes. They are required to ensure that all receipts are correctly allocated. They are to provide reports and insight on the status of the debtor books and advise Senior Management where appropriate. ROLE & RESPONSIBILTIES · Responsible for systematically managing and chasing the Debtor Ledgers of the Group Companies. · Taking and processing credit card payments. · Following the company procedure for dealing with bad debts and preparing files & information in readiness for legal action. They will assist in the development and enhancement of these procedures. · Producing Reports as directed by Senior Management. · Providing insight gleaned from experience and exposure to the role and the Customer financial environment. · Advising Senior Management and working on settlement deals where necessary. · Raising credit notes to write off bad debts when instructed. · Liaising with the Financial Controllers to review and improve current credit control procedures. · Advise Customer Success, Sales and Business Development teams as to the paying history of Customer accounts and advise on recommended credit terms to be offered. · Processing correspondence from clients. · Co-operate with all staff and liaise with clients maintaining good relationships with outside agencies and the legal community in order to uphold the Group’s image and gain increased support for its work. · Actively support and promote the Group and all its policies. · Carry out any other duties as are within the scope, spirit and purpose of the job and role. · Ensure targets and KPI’s are met whilst maintaining Company protocols and workplace rules and procedures. SKILLS/EXPERIENCE REQUIRED * Computer literate with good knowledge of MS Office (Word, Excel, Outlook Calendar). * Experience in providing administrative support (1 year minimum). * Experience in Credit Control call handling. * Great communication skills with a confident telephone manner. * Ability to work with minimal supervision. * Good time management skills with ability to work towards tight deadlines. * Ability to remain motivated in a challenging working environment. * Pro-active attitude, able to make decisions and prioritise. * Attention to detail and procedural mind-set. * Problem solver with a positive attitude. * Sound numeracy skills. TRAINING & PERSONAL DEVELOPMENT · Commit to and take responsibility for continued personal development. · Take responsibility for maintaining evidence of continued personal development. · Attend all relevant training internally and externally. · Share learning experiences with other team members. · To discuss your own development needs with your Line Manager in order to consistently achieve best practice and continuously improve personal performance. · Willing to pursue further qualifications as deemed necessary within current legislation