Technical Support Engineer Office Based Role Commutable from Tamworth, Lichfield, Kingsbury, Warton, Dordon, Dosthill, Atherstone, Little Aston and Shenstone £47,000 Mon-Thu (8pm-4.45pm) Early Finish Fridays (1:00 pm) Profit Share Bonus Company Pension (4%) 25 Days Holiday Bank Holidays Healthcare (after 2 years) Full Product Training an Exciting opportunity for a Technical Support Engineer to join a leading UK engineering manufacturer, providing professional technical support to customers and production teams across the UK and internationally. On offer is the chance to work for an industry-recognised organisation that designs and manufactures high-spec, precision-engineered systems used across multiple sectors including automotive, aerospace, and materials testing. This is a varied and technically challenging role where you will report directly to the Senior Technical Manager. technically supporting customer installations, and resolving production issues involving PLC and HMI control systems. This position is ideal for an engineer with a strong electro-mechanical background who Enjoys delivering technical excellence in a fast-paced manufacturing environment. The Role: * Provide professional and timely pre-sales and post-sales technical support to customers and distributors globally * Manage warranty claims and customer returns, liaising with suppliers and updating records accurately * Provide cover for the Quality Inspector during periods of absence, performing quality audits and production checks The Person: * Strong electro-mechanical engineering background * Proven fault-finding and problem-solving skills across electrical and mechanical systems * Knowledge of fitting, assembly, and wiring techniques with strong attention to detail Reference Number: BBBH263766 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Mark Wild at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.