Organisation: Leicestershire County Council
Work Location: County Hall/Remote Working, Glenfield, Leicestershire. LE3 8RF
Worker Category: Hybrid Worker
Salary: £24,708 - £25,983 per annum (pro-rata for part-time)
Working Hours: 37 Hours
Contract Type: Permanent
Closing Date: 14th April 2024
Interview Date(s): TBC
An opportunity has arisen for a well-organised and resilient individual to join the busy and dynamic Children and Family Services Business Support Team as a SENA Support Worker Co-Ordinator, working with the busy SEN Assessment teams.. The role is part of the wider Business Support Service and as such an important part of this role is to provide back up to colleagues, across service areas and to assist in handling urgent work on a day to day basis.
What we offer:
1. Guaranteed contracted hours
2. Opportunities to progress within a large public sector organisation.
3. Excellent Local Government Pension Scheme.
4. Generous annual leave entitlement.
5. Access to staff wellbeing and counselling service.
6. Access to an employee discount scheme, providing a whole host of retail discount including your supermarket weekly shop and gym membership!
7. Work for an organisation which 95% of our staff say is a good employer.
Main duties and responsibilities:
8. To be responsible for providing a comprehensive range of business support services both administrative and secretarial functions. Utilising good organisational skills to co-ordinate local and statutory requirements
9. To create, develop and maintain information systems and processes including Microsoft office packages to produce reports
10. To undertake a range of financial routines, including p-card arrangements and monitor budgets associated with service requirements.
11. To be first point of contact for enquiries from schools, partners, voluntary and community organisations, agencies and members of the public, including generic inbox management on a daily basis and to communicate effectively.
12. To line manage staff, including supervision, and Annual Performance Review meetings
13. To be able to follow written processes and guidance provided.
14. To be able to prioritise your own workload and work as part of a team.
A DBS enhanced check for a regulated activity is required for this post.
About You
To apply for this post, you must:
15. Recognised Academic Qualifications. 'GCSE', 'A' Levels, Vocational Qualification, Professional/Further Education Qualification relevant area. NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
16. Good computer skills, including MS Word, Excel and Access.
17. Good organisational skills.
18. Excellent customer care skills and a full understanding of the need to maintain confidentiality
19. To be able to produce accurate work to deadlines, including notes of meetings, reports and to produce documents.
20. To have the ability to establish and maintain working relationships and communicate effectively with staff at all levels. Experience of supervising staff is not essential but useful.
21. To have the ability to prioritise own workload and work under minimum supervision, with a flexible approach.
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we also expect you to share and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role,