Logistics Co-ordinator
About us
We are an award-winning digital media agency with a large portfolio of retail and commercial clients including Boots, Lloyds Banking Group, TK Maxx, WH Smiths, Tesco, Toni & Guy and many more.
Please see our website for information about what we do and who we do it for:
Job Summary
The Logistics team is a central department to the rest of the company and as a Logistics Co-ordinator you are expected to communicate and collaborate with other departments including; Warehouse, Build, Support and Client Services.
As Logistics Co-ordinator you will assist the Logistics Team with their planning and organisation of the company's digital media installation and maintenance visits from a resource perspective.
Maintaining an accurate log of activities via our in-house system Autotask.
Communicating efficiently and accurately to other departments and the field resource all scheduled visits and outcomes.
Assisting the Logistics Team with planning movement of engineers/equipment across the UK and EU prior to visits, as well as planning for hotels, ferries and other transport where necessary.
Organising access prior to the engineer visits.
Responsibilities and Duties – Includes but not restricted to;
Meeting SLA for engineer attendance – Ensuring visits are scheduled within client expectations
Accurately recording 3rd party costs
Arranging access for installations and support visits for all sites, including shopping centres, airports, train stations and large department stores
Generate Support visit RAMS
Organisation of kit movement between our office in Altrincham to our engineers on the road/to site direct
Supplying Bybox/UPS addresses for kit shipping
Using Autotask effectively to record all visits
Arranging equipment Hire
Book hotels, flights and ferries
Making and answering phone calls in a proactive manner
Sending and replying to emails in a proactive manner
Managing 3rd party service levels
Maintaining effective communication and updates between logistics and on the road staff
Managing engineer overtime
Raising 3rd party purchase orders via X3
Qualifications and Skills
Ability to work well in a fast-paced environment
Be able to confidently and calmly communicate at all levels
Excellent communication skills, both written and verbal
Proficient in Microsoft Word, Excel, and Outlook.
Analytical and Problem-Solving skills
Team working
Previous experience in a similar role would be advantageous
Accurate reporting and recording skills
Building rapport with colleagues/other departments
Highly organised
Attention to detail
A quick learner
A problem solver
Candidate must be able to display the Pixel Values
OUR VALUES
Teamwork – Working as one collaborative team across all departments to achieve our goals together
Innovation – Developing people, processes and systems to make Pixel and our clients more successful
Clients – Delivering best-in-class service to our clients going above and beyond to assist them with our down-to-earth approach
Respect – Treating colleagues, clients and suppliers with respect in all interactions
Job Title – Logistics Co-ordinator
Company – Pixel Inspiration
Reporting To
Daniel Baker – Logistics & Warehouse Manager
Salary and Benefits
· 25 days holidays plus Bank Holidays. Accruing an additional half for each year with Pixel up to 2.5 days extra
· Employer/Employee Pension Contribution – The Peoples Pension.
· The Ministry of Fun – Regular meet ups and company social groups arranged, such the summer party and Christmas, plus lots of charity events like children in need and Christmas jumper day
· We have on-site parking and on-site kitchen facilities with tea and coffee supplied
· Salary depending on experience
Job Type: Full-time
Salary: Dependant on experience.
Job Type: Full-time
Pay: Up to £27,000 per year
Schedule:
* Monday to Friday
Work Location: Head Office in Altrincham
Mandatory office days Monday & Wednesday
Expectation to be in the office for the first 4 weeks during initial training period
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Benefits:
* Company car
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Paid volunteer time
* Referral programme
* Store discount
Experience:
* Logistics: 1 year (preferred)
Work Location: In person