We are seeking an experienced and driven Homelessness Prevention and Housing Solutions Manager to lead a large, high-profile statutory service at the heart of our Housing directorate. This is a challenging and rewarding leadership role where you will make a tangible difference to residents at risk of homelessness, shaping services that are proactive, customer-focused and legally robust.
You will lead the operational delivery of our homelessness prevention and housing solutions service, ensuring the Council meets its statutory duties while driving early intervention, partnership working and positive outcomes for customers.
Key responsibilities
* Lead and manage the day-to-day operational delivery of the Homelessness Prevention and Housing Solutions Service, ensuring a consistent, high-quality customer journey.
* Interpret and apply homelessness and housing legislation, ensuring practice remains fully compliant with current law, guidance and policy.
* Manage and motivate a large multidisciplinary team, including workload allocation, performance management, rota planning and staff development.
* Oversee complex homelessness decisions, reviews, eligibility assessments and banding, ensuring fairness, transparency and legal compliance.
* Develop strong partnerships with internal services and external agencies including registered providers, private landlords, health services, voluntary organisations and statutory partners.
What we're looking for
You will be a confident and resilient leader with significant experience in homelessness or housing services and a strong understanding of the legislative framework. You will have proven experience of managing large teams within front-line services with strong decision-making skills, and experience of handling complex, sensitive casework. A clear commitment to excellent customer service and improving outcomes for residents is essential.
About Bury
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.
Please note we are unable to support with sponsorship at this time.
As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances, empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensures they grow up in the best possible way.
Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application.
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