Cammach are currently recruiting a Department Administrator to join our client’s team based in Groby, Leicester. This contract position is offered at 39 hours per week; however, our client is also open to considering part-time applicants. RESPONSIBILITIES Train across all service administration functions, including: Goods receipt and logging instruments into/out of the calibration laboratory. Coordinating external calibrations and repairs for customers. Collaborate closely with: Workshop technicians Calibration lab technicians and supervisors Service technical team Communicate with internal and external stakeholders, including: Customer service teams Sales representatives Production staff Follow ISO17025 and ISO9001 procedures in all administrative and service processes Expected Role Challenges Managing multiple tasks while maintaining accuracy under time pressure. Ensuring compliance with strict ISO standards. Coordinating with different teams and external partners simultaneously. Handling customer expectations while maintaining service quality. Maintaining attention to detail in ERP systems and documentation. REQUIREMENTS Ability to plan and manage daily/weekly tasks efficiently. Positive attitude and motivation to deliver strong customer outcomes. MS Office and ERP System knowledge are a plus Strong communication skills. Team collaboration. Organization and time‑management. Customer‑oriented mindset. Fluent in English. Continuous improvement mindset.