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Senior it service desk analyst — hybrid, escalations & mentoring

Belfast
Fieldfisher
It service desk analyst
€47,500 a year
Posted: 19 March
Offer description

A progressive law firm in Belfast is seeking a Senior IT Service Desk Analyst to deliver advanced technical support and mentor junior team members. The role involves handling complex incidents and enhancing service quality through process improvements. Ideal candidates will have strong IT infrastructure experience and proven problem-solving skills. This position offers a dynamic work environment with a focus on collaboration and continuous development, alongside competitive benefits and a supportive culture.
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