Job Description
Key Responsibilities
As Events & Marketing Coordinator, you’ll play a vital role in supporting the launch and day-to-day running of our vibrant, multi-outlet catering and visitor experience. Your responsibilities will include:
* Supporting daily operations across all catering outlets, including the Farmshop, Café Restaurant, Barista Coffee Bar, Playbarn Café, Concessions, and Events & Hospitality spaces
* Planning and coordinating events, from school visits and seasonal celebrations to private functions and community activities
* Leading marketing efforts, including social media content, promotional campaigns, and community engagement
* Assisting with team leadership, helping to train, motivate, and support staff to deliver excellent service and uphold high standards
* Collaborating with the wider farm team to ensure smooth integration of catering, events, and visitor experiences
* Maintaining brand consistency across all guest touchpoints, ensuring a welcoming and family-friendly atmosphere
* Monitoring feedback and trends to help shape future events, improve visitor experience, and support continuous improvement
* Upholding food safety, hygiene, and operational standards in line with company policies and regulations
Qualifications
What We’re Looking For
* Proven experience in event coordination, marketing, or hospitality management, ideally in a high-footfall, family-focused environment
* A strong background in planning and delivering events, with the ability to stay calm and organised under pressure
* Experience supporting or supervising teams in a customer-facing setting, with a hands-on, collaborative approach
* Confident in using social media and marketing tools to promote events and engage with the community
* Excellent communication and interpersonal skills, with a warm, approachable manner
* Highly organised and detail-oriented, with the ability to manage multiple projects and deadlines
* A creative thinker with a solution-focused mindset and a passion for storytelling
* Willingness to work flexibly, including weekends and occasional evenings, to support events and peak periods
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.