Our Social Support Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences.
* *Location:* Permanently site based, at our Belfast VR Hub (BT1 3NR).
* *Hours:* 40 hours paid production scheduled between 1pm - 10pm, Monday to Sunday.
* *Salary: *£12.25 per hour + additional perks and company benefits to help support your unique lifestyle.
* Must be fluent in English (_B2 CEFR level_)
*Our team connects and engages with users on a global scale, via a range of communication channels including Social Media, Chat platforms and voice, to provide support on an array of innovative VR technologies and products.
*Discount on car and home insurance with AXA!
* 28 days paid holidays.
* Refer a friend incentive.
* *Employee Assist Program-*a range of support and resources, accessed free.
* *PUREGYM*Discount & 0% joining fee.
* *Employee Stock Purchase Plan (ESPP)* allowing you to buy Concentrix stock (CNXC)
*Deliver exceptional customer service through phone, online forums, social media, and product reviews.
* Engage with customers of all experience levels in a supportive manner.
* Act as a brand ambassador, adopting the client's culture and tone in all interactions.
* Support engagement and community management services.
* Ensure responses align with brand personality and answer questions thoroughly.
* Craft engaging responses to foster community participation.
* Develop user-generated content to meet community goals.
*Have professional experience or an in-depth understanding of social media.
* Fluent in English (B2 CEFR level).
* Typing speed 55 WPM and accuracy of 95%.
* Experience or interest in virtual reality gaming is desirable.
*Apply today and discover why over 550k+ Game-Changers around the globe call Concentrix their “employer of choice.”
*Concentrix is an equal opportunity employer.*
_Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. _
*Job Types: Full-time, Permanent
Pay: £12.25 per hour
Expected hours: 40 per week
Employee discount
* Employee stock purchase plan
* On-site gym
* Referral programme