Business Support Manager Your new company An environmentally conscious and client focused organisation delivering high-quality consultancy services across the UK. Your new role Act as first point of contact for clients, managing queries and service delivery Oversee client account processes: onboarding, maintenance, and closure Maintain accurate client data across platforms (e.g. CRM, Xero) in line with GDPR Implement and manage quality assurance systems and document control Coordinate financial processes: invoicing, credit control, purchase orders Support team operations, recruitment, meetings, and business development Report on KPIs, client satisfaction, and quality performance to senior leadership What you'll need to succeed Strong client service ethic and attention to detail Recent and substantial experience in senior business support, office management or equivalent position. Proficiency in Microsoft Office Experience with ISO9001:2015 quality systems Excellent communication, organisation, and interpersonal skills What you'll get in return Environmentally conscious company Hybrid working Free parking Full benefits package available with application progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4698276