Water Supply Technician
Full time 37 hours per week plus participation on standby rota
Berwick Area – Mobile Worker – Van will be provided
A full UK manual driving licence is required for this role.
Salary from £30,090 to £35,400 per annum (depending on experience)
About The Role
We’re looking to recruit a Water Supply Technician to join our Water Directorate at Northumbrian Water, offering a unique opportunity to play a key role in delivering an essential service to our communities.
In this role, you’ll become part of a dedicated team responsible for operating and maintaining a 24-hour water supply service for around 25,000 customers across the Berwick and Borders area. Your work will span the full water supply process, from abstraction and treatment through to network operations and customer‑facing field activities, giving you a varied and rewarding experience every day.
This is an ideal opportunity for someone who enjoys working outdoors and takes pride in making a real, visible difference to customers’ lives. Covering a stunning and diverse region from the Scottish Border down to Wooler and across to Holy Island, you’ll be working in one of the most unique operational areas in the North East.
You’ll also have the chance to work with and support the operation of two brand new £20 million water treatment works, contributing to the delivery of high‑quality drinking water using modern, innovative infrastructure.
As part of the role, you’ll take part in a standby rota to help ensure continuous service, and a company vehicle will be provided to support your work across the region. A full UK manual driving licence is therefore essential.
If you’re looking for a hands‑on role where you can develop your skills, work in a supportive team, and play a vital part in keeping water flowing for our customers, this could be the perfect next step for you.
About You
Don’t worry if you’re new to the water industry, full training will be provided to give you all the technical skills you need to succeed and feel confident in the role from day one.
What matters most is your attitude. We’re looking for someone who brings a positive, can‑do mindset, enjoys working as part of a team, and is keen to learn and develop. If you’re motivated and ready to get stuck in, you’ll fit right in.
This role is ideal for someone who is technically minded and enjoys variety in their work. You’ll be using a range of technologies and applications as part of your day‑to‑day activities, so being comfortable with smartphones, tablets, and digital tools is essential. A genuine interest in technology, combined with a passion for delivering a great customer experience, will really set you apart.
You’ll also need to be confident using IT systems, as we work with several platforms to manage jobs and monitor operations, including SCADA and Elyx. Don’t worry if you haven’t used these before, we’ll provide all the training you need on our industry‑specific systems.
As part of the role, you’ll be required to take part in a standby rota to respond to out‑of‑hours calls, helping us maintain our high standards of service at all times. A company vehicle will be provided to support your work, so a full UK manual driving licence is essential for travelling between sites.
If you’re looking for a role where you can learn new skills, work with great technology, and make a real difference, we’d love to hear from you.
Diversity & Inclusion
Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work. Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal‑opportunity employer, committed to having diverse communities represented within our teams, structures, and organisation.
Please note this role will require a DBS to be completed prior to employment.
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all colleagues, suppliers, customers and third parties.
Benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
* Generous holiday entitlement starting at 23 days plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
* Company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
* Free access to local attractions.
* A fantastic discount scheme, with savings on days out, shopping, travel and more.
* Award‑winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
* Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
* Financial wellbeing support – access our community savings scheme, financial education and low‑cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
* Support with your development – we offer a range of development opportunities, can support you through an interest‑free qualification loan and we’ll even pay for any relevant professional body subscription.
This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test. Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date. Prospective employees and agency workers who fail a pre‑employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre‑employment drugs or alcohol test may lead to the job offer being revoked.
About Us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we’re committed to delivering great service, putting our customers at the heart of everything we do.
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