About Our Media
Our Media is a leading special‑interest content business based in Bristol. We create trusted, original content across print, video and online for brands such as BBC Science Focus, BBC Wildlife Magazine, Your Home, Gathered.how, BikeRadar and Cycling Plus.
Position
Senior Account Manager – you will manage a major retail client and create multichannel food content (Web, Social, CRM, Print) to engage and inspire hard‑working families. You need experience working in a fast‑changing environment with excellent organisational and client‑management skills. You will be the linchpin between clients and our internal creative, editorial, and production teams, ensuring outstanding content across Social, CRM, Digital, and Print.
For a full list of job responsibilities please see the attached job description.
Essential Requirements
* Experience in client services (or equivalent) managing complex, fast‑moving client accounts, currently at Senior Account Manager level.
* Proven ability to manage accounts involving multiple internal and external stakeholders.
* Clear understanding of the process of creating content that people actively engage with.
* Ability to manage and balance business and customer requirements so that content is both effective and engaging.
Desirable Requirements
* Demonstrable experience driving engagement and business results with content on social media (TikTok, Instagram, YouTube) and via CRM.
* Experience using data and analytics to improve, develop and optimise content streams and strategies.
* Previous experience working within the food and/or retail sectors.
* Experience with the video development pathway and shaping the production process to drive optimal results.
Other Information
We respect and value differences. We encourage applicants who may not meet every listed requirement to apply if they see themselves as a fit for this or other roles.
We’re striving to create a more diverse and inclusive environment and to ensure our content is representative of all audiences. If there is anything we can do to make our recruitment process more accessible, please let us know at recruitment@ourmedia.co.uk.
Flexible and Hybrid Working
60% of the working week is spent in the office with flexible start/finish times and a flexi‑location option to work from another site for up to two weeks per year.
Company Benefits
* Pension contribution matched to 5%
* Season ticket loan
* Hybrid working pattern, flexi start/finish time
* 25 days annual leave plus bank holidays, Christmas closure, and birthday off
* Option to buy/sell up to 5 days holiday per year
* Social committee and regular in‑house learning events
* Life assurance 4x
Our Values
* Be kind
* Always curious
* Be the best we can be
Apply Now
Click the apply button below to submit your CV. We review CVs on an ongoing basis and may close the role early due to high interest, so please apply as soon as possible.
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