What you will be doing
as the Programme Delivery Manager: you’ll oversee the successful delivery of large-scale water and wastewater projects, typically ranging from £1 million to £10 million, ensuring they are completed on time, within budget, and to the highest standards. You’ll be a key member of the Developer Services Leadership Team, shaping strategy and fostering collaboration across Thames Valley, the Home Counties, and London.
Key accountabilities:
1. Health, Safety, and Environment Responsible for the safe working practises of our colleagues both desk side and field team, directly employed and contractor. You will maintain a safety-first approach and foster a safety culture by your actions and direct interventions such as safety briefings, audits, site tours. You will ensure compliance with our statutory obligations, including CDM 2015 Regulations
2. Programme Management Designing and implementing an optimized programme to meet all regulatory, statutory, and internal requirements, ensuring deadlines and targets are consistently achieved. This includes overseeing the Network Reinforcement programme while proactively managing risks to minimize impact and maintain operational efficiency.
3. Commercial Managing all procurement and contract matters to achieve the optimal outcome for the Customer & Thames Water.
4. Supplier Management Driving effective supplier management by fostering strong partnerships, ensuring compliance with standards, and optimizing performance. Collaborating closely to deliver high-quality solutions safely, efficiently, and at the best value, while maintaining a customer-focused approach
5. Leadership Providing leadership to a large, multi-disciplined team of professionals by offering clear direction and guidance. Ensuring priorities are well understood, and tasks and goals are delivered to the highest standard, driving a high-performing Developer Services operation. Continually developing our people to provide capability today and tomorrow.
6. Customer Culture Cultivating a customer-focused culture with an unwavering commitment to excellence in service delivery for both internal and external customers.
Base Location: Hybrid - Clearwater Court - RG1 8DB
Hours: 36 hours per week Monday to Friday
What you should bring to the role:
To thrive in this role, you’ll bring a blend of strategic leadership, operational expertise, and a passion for delivering customer-focused infrastructure. Specifically, we’re looking for someone who can:
7. Champion a strong safety-first culture across field-based construction environments.
8. Lead large, multidisciplinary teams across multiple sites with confidence and clarity.
9. Demonstrate proven experience in delivering infrastructure programmes within a regulated environment.
10. Build and maintain effective relationships with delivery partners to ensure seamless project execution.
11. Navigate the full construction commercial lifecycle, from planning through to completion.
12. Deliver programmes that are inspired by and responsive to customer needs.
13. Manage contracts with precision, ensuring compliance and value for money.
14. Oversee supplier performance, driving accountability and continuous improvement.
Additional skills and experiences would be great to have:
15. Experience of delivering infrastructure programme in the water sector
16. Facing into B2
17. Experience improving operational performance
18. NEBOSH (or equivalent HSE qualification)
19. Engineering Degree (or equivalent qualification)
20. Engineering Chartership
What’s in it for you?
21. Competitive salary from £75,000 and up to £85,000 per annum, depending on skills and experience
22. 26 days holiday per year increasing to 30 with length of service (plus bank holidays)
23. Annual Bonus
24. Car Allowance
25. Generous Pension Scheme through AON
26. Private Medical Health Care