Accommodation Support Officer - (Isle of Sheppey in Kent)
Make a meaningful impact every day. Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy needed to support individuals from diverse backgrounds? We’re looking for committed Accommodation Support Officers to join our team and provide vital support to participants with their housing needs.
In this role, you will manage a caseload of adult males either residing in custody. Working in close partnership with probation practitioners, you will carry out initial assessments to understand each individual’s circumstances and develop tailored accommodation plans through a series of agreed interventions. You will help participants navigate housing challenges, ensure they are kept informed of decisions that affect them, and support their understanding of their rights throughout the process.
We welcome applicants from a variety of professional backgrounds, including social services, mental health, education, or those who have recently graduated and are seeking experience in the criminal justice sector. If you bring a person‑focused approach and transferable skills, we’d love to hear from you. We understand that not everyone will tick every box and that’s okay. If you’re engaging, adaptable and comfortable working with a diverse range of people, we’ll provide on‑site training and ongoing support to help you grow in the role.
Excellent interpersonal skills are essential, as you will be building and maintaining effective professional relationships with both participants and external stakeholders.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary starting from £24,650 - £29,000 per annum (dependent on experience) with these great benefits:
* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
* 2 Volunteer Days
* Pension - 5% Employee 5% Employer
* Healthcare Cash Plan, incl. 3 x salary life assurance
* Annual salary review
* Refer a friend scheme
* Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle‑to‑work scheme, and additional voluntary benefits
Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Communities and Education Division is part of an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout the UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
What it means to be employee‑owned.
What our people say.
Location: This is a fixed‑term position based at HMP Elmley. Candidates will need to be based in Kent or on the Isle of Sheppey.
Hours: Full‑time (37 hours per week) or part‑time (18.5 hours per week) applications are welcome. The role involves 80% on‑site work, with 20% remote working allocated for administration.
Contract: 12 month fixed term, with the possibility of becoming permanent.
Closing Date: 10 November 2025.
Interviews to be held week commencing 17th November.
Key Responsibilities
* Manage a caseload of participants, producing personalised accommodation plans
* Carry out initial assessments, considering risk, situation and need
* Record progress and outcomes timely and accurately using case management system
* Maintain contact with participants, identifying any emerging risks and concerns
Skills and Experience
* Knowledge of Accommodation (incl. legislation) - desirable
* Highly effective interpersonal and communication skills both verbally and in writing
* Ability to establish and maintain effective working relationships
* Good organisation skills and ability to meet deadlines
Additional Information
Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.
We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of “Ex‑Offenders” can be found on our website under “About us”.
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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