As a Kitchen and Bathroom Fitter, you will be at the forefront of delivering high-quality kitchen and bathroom installations in both occupied and void properties. This role demands a multi-skilled professional with a passion for craftsmanship, customer service, and continuous improvement. Key Responsibilities
Installation & Repairs
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Execute kitchen and bathroom replacements to the highest standards.
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Perform multi-trade tasks such as:
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carpentry, plumbing, plastering, tiling, vinyl flooring and decorating.
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Deliver a first-class customer experience with a focus on first-time fix and minimal disruption.
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Health, Safety, Environment & Quality (SHEQ)
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Adhere to all safety protocols, including PPE usage, risk assessments, and safe work methods.
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Participate in mandatory training and maintain professional qualifications.
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Ensure equipment is maintained, serviced, and compliant with regulations.
Customer Experience
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Represent the company with professionalism, empathy, and respect.
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Engage with customers to ensure satisfaction and resolve issues proactively.
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Contribute to customer feedback and service improvement initiatives.
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Productivity & Efficiency
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Maximize daily productivity and minimize downtime.
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Maintain van stock and order materials responsibly.
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Collaborate with supervisors and team members to enhance service delivery.
Person Specification
Key Skills & Attributes
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Strong commitment to customer service excellence.
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Self-motivated, organized, and solution oriented.
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Effective communication and problem-solving skills.
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IT literacy and willingness to learn new skills.
Knowledge & Experience
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Comprehensive trade and construction knowledge.
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Understanding of health and safety regulations.
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Experience working in occupied homes and under time constraints.
Qualifications
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GCSEs or equivalent (Essential).
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NVQ Level 2 or higher in a construction trade (Essential).
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CSCS Card, First Aid Training (Desirable).
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Full clean driving licence (Essential).
Values & Behaviours
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Take Responsibility – Be accountable and act with integrity.
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Show Empathy – Respect others and care for the environment.
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Better Together – Collaborate and embrace diversity.
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Be Ambitious – Strive for excellence and continuous improvement