2 days onsite in Ludlow
£45,000-£55,000
VIQU have partnered with a leading provider of software solutions across higher education, conferencing, and events helping organisations streamline operations, enhance customer experiences, and operate more efficiently.
This is a pivotal role within their internal technical delivery function, responsible for integrations, reporting, data migrations, infrastructure, and advanced technical support.
As they invest in platform modernisation and growth, this team sits at the intersection of customer delivery and product evolution. You ll act as a player-manager leading a small distributed team while remaining hands-on in technical delivery.
Essential Skills & Experience
Strong SQL skills (complex queries, troubleshooting, data handling)
Experience with integrations, APIs, ETL processes, and data feeds
Reporting and data visualisation experience
Solid understanding of infrastructure, environments, and deployments
Experience leading or mentoring a technical team while remaining hands-on
Experience working with distributed teams
Strong problem-solving and analytical ability
Excellent communication skills across technical and non-technical audiences
Proactive approach to using AI and automation
Experience in SaaS or similar technical environments
Key Responsibilities
Deliver integrations, reporting, data migrations, and infrastructure
Own SQL integrations with third-party systems
Build reports and support environments/deployments
Act as escalation for complex issues
Lead and mentor a small, distributed team
Allocate work and own delivery timelines
Work with Delivery, Engineering, Product, and Operations
Track progress, risks, and customer commitments
Manage capacity and ensure smooth BAU handover
Drive automation, standardisation, and documentation
Leverage AI to improve efficiency
Apply now to speak with VIQU IT in confidence. Or reach out to Noah Yeoman via the VIQU Website
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