Lead Business Analyst
An exciting opportunity has arisen for an experienced Lead Business Analyst to join a Public Sector organisation undergoing significant business and technology transformation.
Working as part of a collaborative change function, you’ll play a key role in shaping and delivering strategic initiatives that improve processes, systems and customer outcomes. This position offers the chance to work on a diverse portfolio of projects, partnering with stakeholders across the business to drive meaningful change and ensure successful delivery.
This role would suit a proactive and commercially aware Business Analyst who enjoys working in complex environments, influencing decision-making and helping organisations realise the full value of their investment in change.
THE ROLE
As a Lead Business Analyst, you’ll act as a trusted partner to both business and technical teams, helping to identify opportunities for improvement and turning business challenges into practical, deliverable solutions.
You’ll work across a variety of change initiatives, gaining a deep understanding of business operations and collaborating with stakeholders to define future ways of working. From shaping project requirements and supporting solution development through to implementation and adoption, you’ll be involved throughout the entire change journey.
A key aspect of the role will be building strong relationships across the organisation, facilitating discussions, challenging thinking where appropriate and ensuring that proposed solutions align with both business objectives and user needs.
You’ll also play an important role in supporting delivery teams, contributing to project planning, change readiness, testing activities and benefits realisation. In addition, you’ll help drive continuous improvement within the Business Analysis community by sharing knowledge, promoting best practice and supporting less experienced colleagues.
YOU
The ideal Lead Business Analyst will have prior experience of:
1. Previous experience as a Lead BA in a public sector environment
2. Extensive experience working on business and technology change initiatives.
3. Strong requirements gathering and process improvement expertise.
4. The ability to analyse complex information, identify key issues and develop practical recommendations.
5. Experience engaging and influencing stakeholders across a range of business functions and seniority levels.
6. Excellent facilitation skills, with the confidence to lead workshops and challenge constructively when required.
7. A strong understanding of how change impacts people, processes and technology.
8. Experience supporting project delivery activities, including planning, risk management, implementation and business readiness.
9. Exposure to testing activities and quality assurance processes within project environments.
10. Strong communication skills, with the ability to present complex concepts in a clear and accessible way.
11. Experience working within Agile, Waterfall or hybrid delivery environments.
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