Job Ref: DAK1101
Branch: Dakota Newcastle
Location: Dakota Newcastle, Newcastle Upon Tyne
Salary/Benefits: Earnings are a gross annual salary of £31,000
Contract type: Permanent
Hours: Full Time
Hours per week: The role carries a permanent contract of a minimum of 37.5 hours per week
Posted date: 11/03/2026
Closing date: 13/04/2026
PRIMARY ROLE RESPONSIBILITIES
* Communicate throughout your shifts with the Housekeeping Manager to recieve assisgned tasks in accordance with procedures in place.
* To thoroughly deep clean guest bedrooms and en-suite bathrooms, making beds, and detailing to provide guests with an immaculately clean and welcoming space.
* Be able to carry out tasks such as vacuum cleaning, dusting and polishing, mopping, and lifting items such as duvets.
* Action notes on guest preferences and requests to personalize guest stays e.g. provide firm pillows, setting up a cot.
* Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.
* Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling.
APPLICANT REQUIREMENTS
The successful applicant will have/be:
* A minimum of one years working experience in a cleaning role is strongly preferred.
* You will work alone in guest bedrooms and therefore must be able to be self-driven and work at pace.
* Have a keen eye for detail when cleaning.
* Able to be proactive and work at pace.
* An enthusiastic individual who will promote our culture of positivity.
* Be task oriented with a great pride for the work they do and attention to detail.
* Flexible with shift patterns and available around the needs of our business.
* Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
WHAT WE OFFER
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
FINANCIAL
Special discounts on stays and dining at any Dakota
Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
Additional holiday day on the first anniversary of your employment
Meals on duty and uniforming
WELLBEING
Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
Support from our inhouse Mental Health Champions
Family-friendly flexible working options
Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues
CAREER DEVELOPMENT
Accredited, certified compliance training given on employment
Access to a suite of external, certified resources via our Learning Management System
Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’,we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’?in the industry,demonstrating?our success in developing talent.
APPLY
Please send us your up to date CV.
Ideally situated on the Quayside, our hotel boasts 118 bedrooms including 33 suits. Dakota Newcastle host our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.