A support services company in Greater London is seeking a Care Manager to provide compassionate support to families navigating bereavement. In this full‑time role, you will act as the primary point of contact, offering assistance through phone, chat, and email. The ideal candidate has over 2 years of experience in customer support roles, with exceptional communication and problem-solving skills. This role emphasizes emotional intelligence and capability in guiding users through difficult processes, with a strong focus on empathetic care.
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