To be considered for this position Internal Picking Supervisor you must be a current employee of JJ Food Service Ltd.
Group
Operations
Branch
Sidcup
Team
Sidcup Picking Team
Job Type
Full Time
Position
Picking Supervisor
Report To
Branch Manager
Warehouse Manager
Picking Manager
Reported From
Sidcup Picking Team
Primary Responsibility
Supervise the operation of picking and preparing goods for collection and delivery.
Assist in the development and implementation of recommendations to improve productivity, quality, and efficiency of operations, including reducing operational costs, increasing on-time loading, and increasing customer satisfaction.
List areas of daily and long-term responsibilities
General
Supervise the process of picking items for collection and delivery ensuring orders are correct.
Communicate with Stock Control team for maintenance of accurate records.
Ensure that goods are stored and picked at the agreed quantities, right temperature and intact packaging, free from damages, pest infestation.
Ensure that freezer and chiller are running at the correct temperature and the integrity of products is maintained.
Tour the warehouse regularly, talking to colleagues and customers to identify or resolve urgent issues
Ensure security of the stock and warehouse environment
Ensure there is effective communication amongst teams
Attend and provide feedback in management meetings
Identify strategies to implement cost reduction measures in activities of warehouse
Cover for other supervisory roles within the Warehouse where necessary
Human Resources
Deal with recruitment such as interviewing potential staff, selecting and offering jobs
Monitor staff performance and conduct appraisals, performance reviews, and probationary meetings
Manage employee relationship issues
Set employee attendance and payments to the system accurately and on time
Training
Encourage and support employees to participate in the training
Observe the results and provide feedback to contribute to the evaluation process
Health and Safety
Resolve health and safety, legal and security issues
Ensure workplace and work equipment are safe for workers, visitors and contractors.
Ensure that employees are trained on how to do their job and adhere to Health & Safety guidelines
Ensure that accidents are investigated and corrective actions taken to prevent recurrence.
Ensure good housekeeping, and company properties are in good order. (Forklift trucks, racking, vehicles, freezer, computers, etc.)
Report any damage of the company property to the relevant department
Liaise with H&S/QA department on health and safety, food safety issues
Other
Provide feedback to enhance product performance and service delivery
Seek to improve relations with regard to the provision of efficient communications to facilitate product development and issue management
To ensure that the company internal/external customer care & equal opportunity policies are adhered to at all times.
Ensure compliance with policies and procedures for Health & Safety
Adhere to all company policies, procedures and business requirements
Undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the department and JJ Food Service goals.
Maintain confidentiality in accordance with the General Data Protection Regulation (GDPR)
Education
4 GCSE's A-C including English and Mathematics or equivalent qualifications
Relevant work experience will be considered
Physical Requirements
Lifting: The job will involve manual handling (lifting or moving products or equipment). You will be provided with training to undertake manual handling safely, using the equipment provided where necessary.
Physical requirements: pushing, pulling the trolley to carry the above items occasionally.
Equipment: Pump trucks, forklifts, reach truck. You will be trained to use appropriate equipment depending on the load you are required to lift.
Skills
Thorough product knowledge
Strong team building capacity
Excellent communication and 'people skills'
Actively listen to others to understand their perspective and ensure continuous understanding regardless of communication channel or audience.
Forklift licence is preferable
It is an express condition of employment that you are prepared, whenever necessary, to transfer to alternative groups or duties within our business. During holiday periods, etc. it may be necessary for you to take over some duties normally performed by colleagues. This flexibility is essential as the type and volume of work is always subject to change, and it allows us to operate efficiently and gain maximum potential.