Were working with a long-standing business in South Cambridge who are seeking a motivated and personable Customer Service Advisor to join their welcoming team. This is a full-time, permanent role, office-based, offering a supportive and positive working environment.
Key responsibilities will include:
* Responding to customer enquiries over the phone and by email
* Managing and processing customer orders and requests
* Preparing and dispatching products to clients
* Updating records and maintaining the CRM system
* Assisting colleagues with general administrative tasks
The ideal candidate will have:
* Clear and confident communication skills with a customer-focused approach
* A strong eye for detail and accuracy
* Competence with IT systems and databases
* A positive, proactive attitude and a team-oriented mindset
If this sounds like the right move for you, please apply via the advert or contact Liam at Eclectic Recruitment.
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