Commercial Services Assistant Pity Me, Durham 37 Hours per week Monday-Friday 2 days in the office, 3 days WFH £12.90 per hour (or £15.18 DOE) This is a FTC until 31/12/2026
Pertemps are recruiting on behalf of Northumbrian Water for a Commercial Services Assistant who will
provide critical operational support across the Commercial Services function, working collaboratively with multiple teams to ensure the smooth and efficient running of the department. The role is central to delivering accurate and timely information, reporting, and monitoring, as well as coordinating key activities including meetings, data management, health and safety compliance, training schedules, financial processes, and resource planning.
Duties: Coordinate, collate, and distribute regular business reports, including KPIs and performance data. Ensure the accurate provision, monitoring, and compliance of health and safety information, including regular checks. Support the coordination of alternative water supplies during loss-of-supply incidents. Collate and contribute to the development of monthly performance and operational reports. Organise departmental meetings, including agenda preparation, minute-taking, and diary/email management. Provide financial and procurement support, including processing and extracting data from company systems. Track departmental priorities, ensuring actions are prioritised, monitored, and delivered. Liaise with internal and external stakeholders on strategic commercial projects. Support Business Continuity and Emergency Planning activities. Coordinate and maintain departmental training plans, ensuring compliance and up-to-date records. Act as a focal point for resource planning and tracking across the department. Maintain and update company systems to ensure accurate records. Provide administrative and operational support to the Kielder Trust. About you: Experience working in a fast-paced, flexible commercial environment with multiple priorities. Proven ability to manage and interpret complex data sets. Experience supporting multiple stakeholders and clients simultaneously. Strong background in reporting, data analysis, action planning, and coordination. Proficient in Microsoft Office applications. Strong persuasion and negotiation skills. Excellent organisational and time management skills. Strong communication skills, both written and verbal. Ability to identify and interpret trends and patterns in data. Proactive and flexible approach to working hours to meet business needs.