Senior Aviation Operations Analyst (Nights, 4 on 4 off, 7pm-7am) £40,000 plus £4,000 Shift Allowance.
The main purpose of the role will be to fulfil time critical AOG demands from our clients airline customers while working with the Operations Specialist Team Leader and team to ensure the group are delivering operational performance in accordance with contracted targets (KPIs) and obligations.
Person Specification:
1. Providing 360 feedback to the Operations Specialist Team Leader where future improvements and changes to procedures will enhance the operation.
2. Communication: maintain excellent communication with the customer throughout the life-cycle of an order, informing them of potential alternative solutions as required.
3. Pro-actively engage with the allocated department managers to ensure implementation of all contractual requirements to guarantee customer satisfaction and contract performance.
4. Identify at an early-stage potential problems and risks, evaluate and anticipate implications and be proactive with all concerned parties in developing and defining contingency/recovery plans and actions.
5. The exploration of potential market source for new suppliers that could improve effectiveness, increase profitability or enable the company to embark in a wider range of activities should this be advantageous.
6. Establish and maintain a hig...