UK Operations Managerâ
đLocation: UK (multi-depot, travel required) â Ideally based in either the Newcastle, Dundee, or Gloucester areas.
Our client is a specialist industrial rental equipment provider to a wide range of industries across the UK and Ireland. They are seeking a UK Operations Manager to oversee day-to-day operations. This role involves managing operational performance, profitability (P&L), fleet utilization, and ensuring a high standard of service to both internal and external customers across a range of industrial rental equipment.
Key Responsibilities
âOperational Management:
* Manage and oversee depot operations to ensure efficiency, safety, and profitability.
* Maintain ISO 9001, 14000, and 18001 compliance and ensure the highest safety standards.
* Lead SHEQ performance, monitor KPIs, hold monthly safety meetings, and drive continuous improvement.
âFleet & Cost Control:
* Maintain and monitor UK rental fleet performance, including utilization, availability, and return on rent.
* Control operational costs, ensuring they remain within defined levels.
* Manage purchase-to-pay processes and supplier checks.
âTeam Leadership & Development:
* Lead and mentor service team leaders for offshore, industrial, and steam services.
* Conduct training needs analysis, create and implement training plans, and carry out yearly appraisals.
* Hold regular service meetings, issue bulletins, and maintain clear communication across teams.
âCustomer & Internal Liaison:
* Maintain strong relationships with internal departments and depots to achieve shared goals.
* Collate service and equipment performance data for customer records and audits.
* Provide input at management and sales meetings, and present UK operational updates.
Experience & Skills Required â
* Proven experience in industrial operations or service management, ideally within an engineering environment.
* Strong organizational, analytical, and communication skills.
* Proficiency in Microsoft Office (Word, Excel) and experience with reporting and analysis.
* Ability to lead teams, mentor staff, and manage multi-site operations.
* Valid UK driving licence and willingness to travel domestically (and occasionally internationally)