We’re working with a growing multi-disciplinary design & build consultancy looking to appoint an experienced Key Account Manager to take ownership of several strategically important client relationships across complex and high-profile projects.
This role would suit someone who understands technical project delivery and can comfortably operate within a multi-disciplinary consultancy environment — someone with experience across areas such as design coordination, specification, project delivery, stakeholder management and working alongside technical teams across multiple disciplines.
This isn’t a traditional sales role and wouldn’t suit someone from a purely target-driven or transactional account management background. They’re looking for someone commercially aware who can build strong client relationships whilst also understanding how complex design and delivery projects are managed and delivered.
The business operates across Building Surveying, Architecture, Mechanical & Electrical Design, Civil & Structural Engineering, BIM, AutoCAD & Revit Design, Building Services and MOD / Defence projects, so candidates will ideally come from a consultancy, construction, engineering or programme-led environment with exposure to multi-disciplinary teams and project delivery.
You’ll be focused on developing and strengthening long-term client relationships, coordinating with internal technical teams and ensuring projects and programmes continue to run smoothly and professionally.
The salary range is intentionally broad and will depend on factors such as your sector background, technical understanding, level of account responsibility and experience operating within complex project environments.
The Role
* Manage and develop a portfolio of key client accounts
* Act as the main relationship lead for strategic customers
* Build trusted relationships with senior stakeholders and decision makers
* Work closely with internal multi-disciplinary teams across design and delivery
* Support coordination across technical disciplines including surveying, design and engineering
* Maintain oversight of project delivery, performance and client expectations
* Manage account risks, issues and escalation points where required
* Ensure projects are delivered in line with contractual and operational requirements
* Support wider business development activity within existing accounts
What They’re Looking For
* Proven experience in a Key Account Manager, Client Manager, Project Delivery or similar client-facing role
* Background within consultancy, design, engineering, construction or programme-led environments
* Understanding of project delivery, design coordination, specifications and multi-disciplinary teams
* Ideally exposure to disciplines such as Building Surveying, M&E Design, Civil / Structural Engineering, Architecture or BIM
* Strong stakeholder management and communication skills
* Commercial awareness with a relationship-led approach
* Able to operate professionally within regulated and security-conscious environments
What’s On Offer
* £70,000 – £80,000 depending on experience, technical understanding and sector background
* Hybrid working with flexibility around client commitments
* Clear long-term progression opportunities
* Exposure to complex, high-profile programmes and projects
* Supportive environment with genuine autonomy and trust
Due to the nature of the work and potential security clearance requirements attached to some projects, applicants will need to be eligible to obtain UK security clearance.
For further information or to apply, please submit your CV and we’ll be in touch to discuss the opportunity in more detail.
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