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Who are we?
We’re MoneyPlus. We help people live better. Life isn’t always simple, that’s why we do what we do. Our services help to make life less complicated – and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We’re people who take care of people. We’ll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals.
Tough problems and challenges are no match for us. We’re a team of quick thinkers and relentless doers, with lots of ideas and plenty of passion to help improve the lives of others. If you share our passion for improving the lives of others through simple, affordable, jargon-free services, then you may have what it takes to join our team.
* To manage and progress personal insolvency cases while maintaining exceptional professional and ethical standards.
* The candidate will either be a qualified Insolvency Practitioner or an experienced professional seeking to gain formal insolvency qualifications. The candidate must demonstrate meticulous attention to detail, advanced analytical ability, and a high level of expertise in personal debt solutions.
* A key aspect of this role is to review case work and assess overall quality, ensuring high standards of service delivery and compliance.
* The candidate will provide close support to the Insolvency Practitioner and Executive Committee.
What’s in it for you?
We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team:
* Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 23 days holiday allowance per year.
* Discounts – Is there anything better than a few freebies? Join our team and you’ll have access to Perkbox, which has tons of deals for you to choose from, as well as free healthy breakfast in our on-site café, tea and coffee, and fresh fruit.
* Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events.
* Café – We want our people to be happy and healthy, which is why we provide an award winning subsidised café that serves free healthy breakfast every morning and discounted meals throughout the day.
* Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee.
* Wellbeing –We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes and an on site free to access Wellbeing Counsellor to support mindset and mental health counselling.
* Training – We want our people to be the best. We care about your development, which is why we provide professional training opportunities, so that you can be the best possible you.
Visit our website to find out more about our company culture https://moneyplusgroup.com/careers/
What do we need you to do?
* Case Management & Technical Delivery
* Oversee a portfolio of personal insolvency cases ensuring compliance with statutory regulations and internal processes and policies.
* Oversee case progression, ensuring all deliverables and deadlines are met.
* Provide technical support, training and guidance to team members to ensure high compliance standards, best practices and knowledge updates.
* Case Review & Quality Assessment
* Review case files to ensure accuracy, compliance, and adherence to best practice.
* Assess overall quality and completeness of work, identifying training and development needs where necessary.
* Report findings and recommend improvements to enhance team performance and case outcomes.
* Conduct detailed reviews and prepare reports on monthly statistics.
* Deliver insights on case trends and outcomes to support decision-making and strategic planning.
* Compliance & Governance
* Ensure all insolvency work adheres to the highest ethical standards and meets relevant regulatory requirements.
* Maintain thorough case documentation and audit-ready files.
* Monitor and implement process improvements to enhance efficiency and accuracy.
What skills and experience do we need you to have?
* JIEB or CPI qualified with a minimum of 5+ years experience in insolvency case management.
* Proven track record managing and reviewing insolvency cases.
* Advanced Excel and data interpretation skills essential.
Are you ready to join us?
At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative, Customer Service, and Finance
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