General Assistant
Location: Coventry
Working hours: Monday to Friday 8am-5pm
Salary: £22,568 – £26,436 per annum
Company
Metro Rod is part of Franchise Brands, delivering drain clearance and maintenance services across the UK through 60+ franchise partners. We also operate within the Waste & Water Services Division, offering sewage pump and commercial kitchen solutions.
Job Overview
We are seeking a General Assistant to support our Drainage Engineers and Tanker Drivers. This role provides training to progress into a Drainage Engineer position over 6‑12 months and is ideal for individuals with a civil/ground working background.
Responsibilities
* Support Engineers in cleaning, clearing, repairing, and maintaining customers’ drains.
* Deliver an exceptional standard of customer service.
* Work in accordance with health & safety and quality assurance procedures.
* Communicate effectively with clients and Metro Rod Support Centre colleagues to ensure excellent service at all times.
Qualifications
* Positive, flexible, can‑do attitude.
* Willingness to work unsociable hours.
* Physically fit and able to work outdoors.
* Interest and desire to progress within the drainage industry.
* Willingness to work towards NVQ Level 2 drainage or equivalent.
* Full clean UK driving licence and own vehicle.
Benefits
* Personal development.
* Loyalty bonus.
* Company van and fuel card.
* Branded uniform.
* Ongoing health & safety and skills training.
* Additional leave.
* Company events.
* Company pension.
* Employee discounts.
We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
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