Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead our small team of Credit Controllers. You will be responsible for managing the Credit Control team and overseeing all credit control activities within the company.
Responsibilities
1. Manage a team of credit controllers.
2. Oversee the credit control team's portfolio of debtor accounts, ensuring compliance with company processes, credit and payment terms, and credit checks.
3. Produce and analyze debt reports, identifying risks, variances, and action plans.
4. Forecast cash flow on a monthly basis.
5. Maintain reports on credit applications, payments, bad debts, and provide relevant analysis.
6. Handle bad debt collection processes, including small claims, insurance, and correspondence.
7. Collaborate with the Sales Director to manage problematic accounts.
8. Resolve billing disputes, complaints, and discrepancies within designated timeframes.
9. Support daily credit control activities as needed.
10. Develop strategic partnerships across management, promoting communication, continuous improvement, and teamwork.
11. Review and update the company's credit policy.
12. Coordinate with HR to meet staffing needs and ensure policy adherence.
Experience, Skills, and Attributes
* Strong knowledge of credit control functions within a business.
* Previous managerial experience in a high-volume billing environment.
* Ability to prioritize workload and lead a team effectively.
* Capable of working under pressure and meeting strict deadlines.
* Proficient in Microsoft Office, especially Excel and Word.
Details
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm (one-hour unpaid lunch break), Monday to Friday
Salary: £30,000 - £32,500 per annum
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