YOUR ROLE
As a Senior Consultant, you will guide global organizations through the adoption, optimization, and innovation of Shared Services models, emphasizing ERP platform implementation and AI-driven process transformation. You will partner with clients to assess current capabilities, design future‑state operating models, and deliver scalable, intelligent solutions that drive operational excellence across finance, HR, supply‑chain, and other enterprise functions.
RESPONSIBILITIES
* Supporting ERP transformation and adoption initiatives within Global Business Services (GBS) frameworks.
* Driving business readiness and adoption activities across large‑scale ERP implementations (SAP, Oracle, Workday).
* Leveraging digital adoption platforms and AI tools to optimize user experience and engagement.
* Designing and executing stakeholder engagement, communication, and learning strategies to ensure successful adoption.
* Developing user‑centric training, enablement models, and performance support to enhance system utilisation.
* Managing iterative rollouts, pilot programmes, and phased adoption plans to deliver sustained behavioural change.
* Ensuring strong programme governance and risk management throughout the transformation journey.
* Collaborating with cross‑functional teams to align technical capabilities with business objectives.
YOUR PROFILE
* Strong understanding of ERP platforms (SAP, Oracle, Workday) and their integration within GBS frameworks.
* Ability to translate technical capabilities into clear business value.
* Experience with digital adoption platforms and enablement tools.
* Skilled in designing user‑focused training and support models.
* Proven ability to drive sustained behavioural change and system utilisation.
* Familiarity with agile and hybrid delivery models for large‑scale implementations.
* Experience managing iterative rollouts and phased adoption strategies.
* Strong programme governance and risk management capabilities.
* Excellent communication and stakeholder management skills, with the ability to lead business readiness and adoption activities.
SC Eligibility
All candidates need to hold an active UK Security clearance or be eligible to obtain one (i.e., have not left the UK for longer than 28 consecutive days in the last 5 years).
Optional
* Currently working in consulting, and/or industry but having a consulting background.
* Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
* Experience of proposition building and delivery.
WHAT YOU'LL LOVE ABOUT WORKING HERE
You will be part of the Employee Experience & HR team, which has a collaborative culture and a diverse group of professionals passionate about HR, technology, Employee Experience, and AI. The team thrives on creativity and innovation, pushing the boundaries of what's possible.
NEED TO KNOW
Capgemini values inclusion, diverse backgrounds, and a positive work‑life balance. Hybrid working is embedded in all that we do, and all UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important; we provide mental‑health support and wellness apps.
DISABILITY CONFIDENCE AND INCLUSIVE RECRUITMENT
Capgemini is proud to be a Disability Confident Employer (Level 2). Candidates who declare they have a disability and meet the minimum essential criteria for the role will be offered an interview.
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