Job Description Product and Customer Service Advisor \n\nWe have an exciting opportunity for a Product and Customer Service Advisor to join our client, a luxury flooring company, for a fixed 13-month contract.\n\nBased in the Technical Department, after full training, you will be a subject matter expert responsible for supporting all stakeholders with both reactive and proactive product and installation advice.\n\nThis role is perfect for a confident, practically-minded self-starter looking for their next challenge.\n\nBenefits and Package for a Product and Customer Service Advisor:\n\nSalary: £26,800 per annum\nHours: Monday - Friday\nContract Type: 13-month, fixed-term contract\nLocation: Evesham\nOn-site parking\nNew, modern office\nExcellent transport links\nSmart-casual dress\nFull training provided \n\nKey Responsibilities of a Product and Customer Service Advisor:\n\nTechnical support for customers and the wider company, communicating with all stakeholders via phone, email, and digital platforms, ensuring customer service excellence.\nBuild strong relationships within the business, liaising with the Technical Team Manager, Head of Customer Experience and Business Managers.\nMaintain up to date accurate records, log all technical queries in internal digital