Your New Company A leading organisation within London’s transport network, committed to delivering safe, reliable, and responsive infrastructure services across the capital. Supporting key contracts including highways maintenance and tunnel operations, they play a vital role in keeping London moving while ensuring incidents are managed efficiently and disruption is minimised. With a strong focus on collaboration, safety, and innovation, the organisation fosters a supportive environment where employees are empowered to grow and contribute to essential public services. Their wellbeing strategy reflects a commitment to mental, physical, and financial health, ensuring their people remain at the heart of everything they do. The Role As a London Control Centre Room Operator, you will act as a central point of contact within a 24/7 service control centre, supporting critical transport operations across London. You will play a key role in incident response, coordinating resources and ensuring effective communication between internal teams, emergency services, and external stakeholders. Working on a shift-based rota (including nights), you will monitor and manage incidents across the network, using a variety of systems including GIS tools and communication platforms. You will be responsible for prioritising incoming calls, deploying support units, and ensuring accurate recording and reporting of incidents. You will liaise closely with...