Job Purpose
The post holder will compile and collate detailed information on all convicted prisoners using Prisoner Records System (PR2) and paper-based files, to support the Case Management of Individuals in our care and to enable SPS Managers to make decisions on individual prisoner’s eligibility for progression or release on the Home Detention Curfew Scheme. Responsibilities The collation and analysis of related statistics and subsequent generation of management reports.
Maintenance of effective and efficient electronic and paper-based filing and data recording systems, including Prisoner Records, ensuring compliance with Data Protection Legislation, Information Security and SPS Guidelines.
Respond to and follow up general enquiries sensitively, timeously and professionally. Managing prisoner complaints, data requests and appeals appropriately using relevant policies and procedures. Provision of an effective and efficient general administration service, ensuring electronic and paper-based communications and documentation are actioned appropriately, recorded and, where necessary, passed to the relevant third party for ongoing action. Person Specification SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role. Qualification Requirements A minimum of 2 National 5’s, or equivalent, including English and Mathematics or Arithmetic or relevant administration experience Knowledge, Skills and Experience Requirements Competent and experienced in all aspects of administration including minute taking Competent in the use of Microsoft Office Packages including Excel, Word, Outlook etc. Experience of working with, or ability to handle personal and confidential data Behaviour Requirements Listen & Communicate Relationships & Collaboration Solve Problems & Make Decisions Selection method 1 Interview