Children's Community Nursing Administrator
Are you an experienced and motivated administrator looking for something truly rewarding? Do you thrive in dynamic, supportive teams and want to make a genuine difference every single day? If so, our children's community nursing team invites you to bring your energy and enthusiasm to the heart of our Single Point of Access (SPA).
Imagine being the friendly, reassuring voice for families across Oxfordshire. As our dynamic administration assistant, you'll play a key role in delivering exceptional care, helping children and their families with seamless access to our vital nursing services. Whether you're based in Oxford, Banbury or Witney, you'll be at the centre of a caring, fast-paced environment where no two days are ever the same.
We're searching for someone who's not just organised but passionate about making a positive impact. You'll be the first point of contact for patients and families, confidently handling referrals, booking appointments, managing procurement and adapting quickly to the evolving needs of our service.
With our service running from 8.00am to 8.00pm, seven days a week, you'll enjoy the flexibility of shift patterns and the excitement of varied work including consideration of part time post or job share – all while knowing you're helping deliver outstanding care to those who need it most.
Main duties of the job
* Provide comprehensive administrative support to ensure the efficient operation of the team or service.
* Accurately process referrals in line with established local procedures, schedule appointments for families, and maintain records using designated online systems.
* Effectively prioritise a demanding workload, demonstrating initiative while working independently and collaboratively within a team.
* Manage the ordering, inspection, maintenance, and distribution of equipment and supplies for the team, ensuring delivery to families and relevant agencies as needed.
* Coordinate and provide support for clinics associated with the service.
Job responsibilities
* Serve as the primary point of contact for patients and their families via the Single Point of Access (SPA).
* Process new patient referrals and input information into the system efficiently.
* Schedule appointments for patients and colleagues, confirming details through telephone or email communication.
* Arrange and distribute equipment and supplies to patients within the community.
Person Specification
* Good general level of education including GCSE English and Mathematics
* Microsoft Office skills including Word, Excel, Outlook and Teams
* Excellent communication skills, both written and verbal
* Excellent prioritisation skills
* Excellent attention to detail
* Excellent keyboard skills
* Previous experience in an administrative office role and/or a qualification to NVQ Level II
* Ability to work in a team
* Ability to work under limited supervision
* Ability to travel between sites
* Ability to minute meetings
* Experience of using EPR/EMIS
* Previous NHS experience in a similar role.
Shortlisting
* Microsoft Office Skills
* Communication SkillsAttention to Detail
* Can work as part of a Team
* Worked previously in the NHS
* Can Manage Own Tim
* Works Well under Pressure
Self Development
* Able to develop your skills through training and learning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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