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About the role:
Accountable for the delivery of the post office branch key performance indicators and trading performance as set by the Post Office Head of Post Office Operations and in line with the POL and MCC Strategic Plan. Specifically, achieving the financial targets of the branches they are responsible for by maximising sales opportunities and providing customers and members with information on the full range of services offered by the post office.
The role holder will report directly to the Head of Post Office Operations and the PO support managers.
Have full line management responsibilities for all Post Office colleagues in the sites within their Post Office Cluster area.
Visit all sites at least once per week and maintain regular contact with all sites daily.
Support Post Office Support managers directly.
Focus on delivering an exceptional customer experience by leading, inspiring, and developing a fully engaged team while maintaining excellent operational standards within all branches and complying with all Post Office Limited and Society policies and procedures.
Effectively control personnel costs to contribute to achieving budgeted net profit through managing key cost centres.
Other duties or tasks may be assigned as reasonably requested by the Society. Full details are in the attached job description.
Who are we looking for?
* Strong leadership skills
* Performance-driven
* Ability to influence and gain commitment
* Excellent verbal and written communication skills
* Team player
* Ability to encourage Society membership
* Committed to supporting local communities
* Promotes diversity
* Delivers excellent customer service
What can we offer you?
Joining us means being part of something amazing and gaining access to great benefits, including:
* 60% discount on childcare fees
* 20% savings on food shopping
* Up to £500 off your next holiday
* Access to Wagestream, our financial wellbeing app
* Paid volunteering hours to give back to your community
* GroceryAid for mental health support
* Full training and accredited development programs
Don't miss out on this opportunity to start your journey with us today!
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